Summary
Overview
Work History
Education
Skills
Timeline
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Daniel Cole

Louisa,KY

Summary

I am highly skilled in driving business growth and cultivating strong customer relationships. As the Business Owner of C & J Sanitation LLC and a Sample Tech Supervisor at Standard Labs, Inc., I have demonstrated my expertise in operations management and customer service. My exceptional problem-solving abilities and financial acumen consistently enhance organizational efficiency and elevate client satisfaction.

Overview

14
14
years of professional experience

Work History

Business Owner

C & J Sanitation LLC
06.2021 - 10.2024
  • Established strong customer relationships through excellent communication and attentive service.
  • Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality services offered.
  • Maintained a safe work environment by enforcing strict safety protocols and regularly updating staff on industry best practices.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
  • Drove trucks along established routes, through residential streets and alleys and business and industrial areas.
  • Enhanced community cleanliness by efficiently collecting and disposing of waste materials.
  • Implemented time-saving strategies while navigating assigned routes, maximizing efficiency during daily collections.
  • Drove carefully through residential neighborhoods, watching out for parked vehicles and people.
  • Resolved customer grievances regarding trash pickup.
  • Performed routine maintenance on collection truck and other equipment.

Sample Tech Supervisor

Standard Labs, Inc
08.2010 - 11.2019
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
  • Ensured samples were collected, labeled, and sealed according to ASTM Standards
  • I crafted detailed schedules and enthusiastically approved time off and vacation requests, ensuring everyone had the opportunity to recharge and enjoy their well-deserved breaks! requests.
  • I made it a priority to keep the team informed and up-to-date on the latest policies and safety training. This not only empowered our staff but also fostered a culture of safety and compliance in our workplace.

Education

Diesel Mechanics

Ashland Community And Technical College
Ashland, KY
02-2010

Skills

  • Customer Service
  • Customer Relations
  • Attention to Detail
  • Driven and Determined
  • Small business operations
  • Business marketing
  • Operations Management
  • Business Development
  • Financial Management
  • Safe Driving Practices
  • GPS and route planning
  • Loading and unloading

Timeline

Business Owner

C & J Sanitation LLC
06.2021 - 10.2024

Sample Tech Supervisor

Standard Labs, Inc
08.2010 - 11.2019

Diesel Mechanics

Ashland Community And Technical College

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Daniel Cole