Daniel Cole
Dayton,Ohio
Summary
Dynamic leader with a proven track record at Big Lots!, adept in enhancing store operations and customer experience through innovative retail strategies and effective team leadership. Excelled in inventory control and customer service, significantly improving store efficiency and engagement. Skilled in problem-solving and team building, driving positive outcomes and operational excellence.
Overview
6
6
years of professional experience
Work History
Assistant Store Manager
Big Lots!
Huber Heights, OH
10.2024 - 02.2025
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
DTS Lead
Big Lots!
Huber Heights, OH
02.2023 - 10.2024
- Developed strong partnerships with associates through effective relationship building and consistent delivery of meaningful information.
- Directly oversaw freight team by working side by side with a plethora of individuals to ensure compsny standards were followed.
- Streamlined DTS processes by implementing new software solutions, reducing errors and increasing efficiency.
- Managed conflict resolution among team members by fostering open communication and providing clear guidance on project goals and expectations.
Furniture Associate
Big Lots!
Huber Heights, OH
07.2021 - 02.2023
- Participated in industry workshops and trade shows to stay updated with the latest trends and developments in the furniture sector.
- Aided finance department by processing payments accurately while discussing available financing options with interested customers.
- Contributed to maintaining a safe working environment by adhering to safety guidelines when moving or assembling furniture pieces.
- Maintained a clean, organized showroom, ensuring that displays were visually appealing for increased customer interest.
Freight Associate
Big Lots!
Huber Heights, OH
03.2019 - 07.2021
- Enhanced shipment efficiency by implementing a streamlined loading and unloading process.
- Maximized space within storage areas by ensuring appropriate stacking of merchandise.
- Established positive working relationships across departments, fostering a collaborative environment that supported continuous improvement efforts.
- Championed sustainability initiatives within the department, promoting responsible waste management practices among colleagues.
Recieving Associate
Meijer
Fairborn, Ohio
10.2018 - 02.2019
- Unloaded pallets and deliveries and organized products in warehouse.
- Maximized workspace functionality by efficiently utilizing available equipment such as pallet jacks, hand trucks, and forklifts during the receiving process.
- Organized storage areas to optimize materials movements and minimize labor hours.
- Maintained a clean and organized receiving area for optimized workflow and reduced clutter or obstructions.
Education
Mechanical Engineering - STEM
Sinclair Community College
Dayton, OHManufacturing Technology
Stebbins High School
Dayton, OH08.2018
Skills
- Problem-solving
- Customer service
- Customer experience
- Customer service and engagement
- Retail operations
- Inventory control
- Store organization
- Time management
- Team building and leadership
- Store opening and closing
Timeline
Assistant Store Manager
Big Lots!
10.2024 - 02.2025
DTS Lead
Big Lots!
02.2023 - 10.2024
Furniture Associate
Big Lots!
07.2021 - 02.2023
Freight Associate
Big Lots!
03.2019 - 07.2021
Recieving Associate
Meijer
10.2018 - 02.2019
Mechanical Engineering - STEM
Sinclair Community College
Manufacturing Technology
Stebbins High School