Daniel D. Anderson
Valrico
Summary
As an experienced professional in insurance claims, casualty bodily injury, sales, and general construction, I am seeking an opportunity to leverage my expertise in claims handling, problem-solving, and communication to add value to your organization. With a strong background in managing both insurance claims and field construction, I am a self-motivated individual adept at navigating complex situations and delivering solutions. My extensive experience in sales, claims management, and construction project oversight has equipped me with a unique skill set, and I am eager to apply my knowledge to contribute to the success of your company.
Overview
19
19
years of professional experience
Work History
Owner and Operator
Clear Horizon Construction and Services, LLC
10.2024 - Current
- Specializing in kitchen remodeling, floor and stair renovations, and general carpentry installations.
- Manage a variety of handyman services, offering comprehensive repair and maintenance solutions.
- Provide detailed estimates, project plans, and cost/timeframe projections for upcoming projects.
- Offer 24-hour emergency services to address urgent client needs.
Field Service Representative and Project Supervisor
Century Cabinets
02.2023 - 10.2024
- Fostered strong relationships with superintendents, subcontractors, homeowners, warehouse assembly teams, and other trade representatives to ensure seamless completion of new construction projects.
- Collaborated with multiple builders and contractors to schedule timely kitchen and bathroom installations, ensuring alignment with closing dates and building requirements.
- Conducted final inspections and completed touch-ups following kitchen and bathroom installations for prominent developers, including Adam’s Homes, American Homes, and Resi Built Homes.
- Coordinated schedules and territories with company dispatchers and subcontractors to ensure the timely progression of upcoming developments and projects.
- Performed pre-installation measurements of kitchens and bathrooms for new builds, ensuring compliance with regulations and blueprints.
- Utilized Smartsheets Project Management Software to input measurements and review blueprints for accuracy and adherence to specifications.
HVAC Lead
Marlin James Air Conditioning and Heating
07.2022 - 02.2023
- Provided maintenance and service for both residential and commercial air conditioning units, ensuring optimal performance and customer satisfaction.
- Completed same-day system changeouts and repairs, addressing urgent customer needs efficiently.
- Supervised and trained new employees, ensuring adherence to quality standards and compliance with state laws and regulations.
- Held EPA and Refrigerant licenses, demonstrating expertise in handling and servicing HVAC systems.
Casualty Claims Adjuster
Progressive Insurance
01.2014 - 11.2021
- Managed moderate to high complexity claims involving injured drivers while maintaining strong relationships with our insured, claimants, attorneys, and other stakeholders.
- Led settlement negotiations with injury attorneys and claimants, ensuring timely resolution of bodily injury claims.
- Managed a diverse caseload, accurately setting reserves for moderate to complex claims.
- Responded to time limit demands, CRN’s, policy disclosures, and UM/MP liens from attorneys or other insurance carriers, ensuring compliance with legal and contractual obligations.
- Conducted recorded statements from insureds, claimants, agents, witnesses, police officers, and passengers, and reviewed accident damage photos; utilized ISO and other systems for comprehensive background checks.
- Expert in conducting coverage investigations with a deep understanding of policy language, including Florida policy contracts. Participated in weekly legal roundtables to make informed coverage decisions.
- Processed BI and UM releases with attorney offices to ensure proper release of insured persons/companies.
- Extensive knowledge in handling BI, PIP, MP, and UM claims.
- Experienced in managing both commercial and special lines claims.
Property & Liability Claims Adjuster
Progressive Insurance
02.2012 - 12.2013
- Conducted recorded statements from insureds, claimants, agents, witnesses, police officers, passengers, and reviewed accident damage photos to accurately assess claims.
- Managed new claims by handling inbound and outbound calls, ensuring efficient and timely loss reporting.
- Scheduled and coordinated appointments for vehicle repairs and damage estimates, working closely with repair shops and service providers.
- Served as a team lead and trainer for new hires, ensuring that they understood processes and protocols for effective claims handling.
Licensed Insurance Sales Agent
Progressive Insurance
08.2010 - 02.2012
- Obtained a 440-licensed insurance agent certification, demonstrating expertise in insurance products and coverage options.
- Handled inbound calls, providing accurate and timely responses to customer inquiries regarding insurance coverage.
- Bound insurance policies following payment receipt, ensuring the seamless initiation of coverage.
- Verified and tailored insurance coverage to meet the specific needs of both personal and commercial clients, offering customized solutions based on individual circumstances.
Finance Manager & Sales Representative
Courtesy Toyota
07.2006 - 08.2010
- Demonstrated strong self-motivation and the ability to prioritize effectively, achieving both short-term and long-term goals to meet monthly sales objectives.
- Cultivated and maintained ongoing customer relationships, leading to enhanced future sales opportunities and repeat business.
- Recognized for excellence by winning the Southeast Toyota Product Presentation award.
Education
No Degree - Heating, Ventilation And Air Conditioning
Southern Technical College
Brandon, FL08-2022
High School Diploma -
Hillsborough High School
Tampa05-2005
No Degree - Business Communication
Hillsborough Community College
Tampa, FLSkills
- Effective relationship management
- Verbal and written communication
- Teamwork and collaboration
- Customer service
- Problem-solving
- Organizational time strategies
- Claims management
- Risk assessment
- Proficient in settlement negotiation
- Medical records analysis
- Claims investigation
- Settlement negotiation
Timeline
Owner and Operator
Clear Horizon Construction and Services, LLC
10.2024 - Current
Field Service Representative and Project Supervisor
Century Cabinets
02.2023 - 10.2024
HVAC Lead
Marlin James Air Conditioning and Heating
07.2022 - 02.2023
Casualty Claims Adjuster
Progressive Insurance
01.2014 - 11.2021
Property & Liability Claims Adjuster
Progressive Insurance
02.2012 - 12.2013
Licensed Insurance Sales Agent
Progressive Insurance
08.2010 - 02.2012
Finance Manager & Sales Representative
Courtesy Toyota
07.2006 - 08.2010
No Degree - Heating, Ventilation And Air Conditioning
Southern Technical College
High School Diploma -
Hillsborough High School
No Degree - Business Communication
Hillsborough Community College
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