Daniel Day
Tallahassee,FL
Summary
Dynamic Operations Manager with a proven track record at Florida Pest Control, excelling in team leadership and problem-solving. Enhanced employee accountability and performance through effective training and performance reviews. Leveraged strong customer service skills to ensure timely deliveries as a Delivery Driver, maintaining high satisfaction levels. Certified Pest Control Operator with a Class A CDL.
Overview
11
11
years of professional experience
Work History
Operations Manager
Florida Pest Control
05.2018 - Current
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Assisted in recruiting, hiring and training of team members.
Delivery Driver
Cone Distributing
04.2014 - 05.2018
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Verified accuracy of all deliveries against order forms.
Education
High School Diploma -
Bayside Highschool
Palm Bay, FLSkills
- Problem-solving
- Team leadership
- Operations management
- Customer service
- Class A CDL
- Certified Pest Control Operator
Timeline
Operations Manager
Florida Pest Control
05.2018 - Current
Delivery Driver
Cone Distributing
04.2014 - 05.2018
High School Diploma -
Bayside Highschool
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