Detail-oriented leader with a proven track record in managing daily operations. Expertise in conflict resolution and team motivation, ensuring exceptional customer experiences and optimized staff performance during peak hours.
Work History
Team Leader
1 Year 10 Months
Harkins Theaters | 07.2024 - 05.2026
Led team in daily operations, ensuring efficient movie screening processes.
Coordinated staff schedules to optimize coverage during peak hours.
Resolved customer inquiries and complaints to maintain positive experiences.
Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
Managed conflict resolution among team members, fostering a positive and collaborative work environment.
Education
High School Diploma
Basha High School | Chandler, AZ | 05-2026
Extracurricular Activities: [Basketball Team Manager]