Experienced Senior Operations Manager with over 10 years in luxury hospitality and strategic operations. Expertise in developing scalable systems, overseeing operations across multiple regions, and ensuring regulatory compliance. Consistently enhances guest satisfaction, optimizes operations, and achieves measurable outcomes through strong cross-functional leadership skills.
Managed institutional portfolios, driving 30% YOY growth. Conducted financial analyses supporting data-driven investment strategies.
Supported institutional clients, executing high-volume trades representing 15% of market activity. Developed tools for efficient order tracking and audit readiness.
Co-developed a risk management system, enhancing reporting efficiency. Trained junior staff, fostering career development.
Led a team of six, delivering exceptional guest experiences. Earned MVP recognition for outstanding service.