Daniel DeMuccio
Staten Island ,NY
Summary
Proven track record in enhancing customer satisfaction and sales performance, notably at Retro Fitness. Skilled in client relationship building and sales strategy development, demonstrating a goal-oriented mindset and exceptional teamwork. Achieved significant improvements in service delivery through meticulous attention to detail and a positive attitude, driving customer loyalty and business success.
Overview
4
4
years of professional experience
Work History
Delivery Driver
Sunset Pizza
08.2024 - Current
- Delivered food to customer doorsteps.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of food.
- Read maps and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
Cashier
Target
12.2023 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Customer Service and Experience Representative
Retro Fitness
06.2023 - 02.2024
- Increased customer satisfaction by addressing and resolving complaints in a timely manner.
- Handled customer complaints quickly and professionally to restore customer confidence and prevent loss of business.
- Enhanced company reputation by providing exceptional customer service and support.
- Developed and maintained positive customer relations and coordinated with team members to properly handle requests and questions.
- Learned and followed all organizational policies and procedures to maintain safe and professional working environments.
- Responded to customer questions via telephone and written correspondence regarding insurance benefits, provider contracts, eligibility, and claims.
- Greeted customers entering facility and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Boosted sales performance by developing and implementing effective sales strategies and tactics.
Cashier
ShopRite
01.2023 - 06.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Deli Worker
Pio Bagels
03.2021 - 10.2022
- Increased customer satisfaction by providing efficient and friendly service at the deli counter.
- Promoted a positive work environment through effective communication and collaboration with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Reduced food waste by monitoring product freshness and rotating stock effectively.
- Carefully prepared orders by slicing, weighing, and packaging cheeses and meats and accurately calculated prices.
Education
Certificate of Completion - Electrical Engineering
Lincoln Technical Institute
Union, NJ02.2025
Skills
- Positive Attitude
- Customer Service
- Valid Driver's License
- Teamwork and Collaboration
- Attention to Detail
- Dependable and reliable
- Problem-Solving
- Customer Support
- Goal-oriented mindset
- Client Relationship Building
- Work Ethic and Integrity
- Sales strategy development
Music
Drummer that strives for greatness in his musical work.
Timeline
Delivery Driver
Sunset Pizza
08.2024 - Current
Cashier
Target
12.2023 - Current
Customer Service and Experience Representative
Retro Fitness
06.2023 - 02.2024
Cashier
ShopRite
01.2023 - 06.2023
Deli Worker
Pio Bagels
03.2021 - 10.2022
Certificate of Completion - Electrical Engineering
Lincoln Technical Institute
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