Daniel DePietro
Fall River,MA
Summary
With seven years in photography, I manage media for Ignition Speed, a JDM-inspired, charity-driven lifestyle brand. I bring over six years of sales experience, including four in door-to-door, and have held roles as Assistant District Manager at Trinity and now Training Manager at United Better Homes. I'm focused on mentoring teams and continuously growing my skill set.
Overview
5
5
years of professional experience
Work History
Training Manager
United Better Homes
05.2024 - Current
- Alternated training methods to diversify instruction, strengthen learning opportunities, and enhance program success.
- Developed and implemented comprehensive training program to increase employee productivity and morale.
- Trained new hires to perform cross-training exercises with experienced workers.
- Increased overall productivity by conducting regular skills gap analyses and addressing identified needs with targeted training interventions.
- Organized and edited training manuals, multimedia visual aids, and other educational materials.
Automotive Service Advisor
Pride Hyundai Of Seekonk
02.2023 - 09.2023
- Facilitated communication between customers, technicians, and other dealership departments to ensure a seamless service experience for all parties involved.
- Continuously updated personal knowledge of industry trends, new technologies, and best practices to provide the most accurate advice to customers.
- Resolved customer complaints with empathy and professionalism, ensuring repeat business and positive word-of-mouth referrals.
- Increased sales of parts and accessories through thorough knowledge of available products and persuasive upselling techniques.
- Enhanced customer satisfaction by providing personalized automotive service recommendations based on vehicle diagnostics and maintenance history.
Assistant District Manager
Trinity Solar
08.2019 - 01.2023
- Boosted team performance by implementing effective coaching and training methods.
- Increased employee satisfaction by creating a supportive work environment focused on teamwork and open communication.
- Focused on staff development through targeted coaching sessions, resulting in improved individual growth.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Leveraged data and analytics to make informed decisions and drive business improvements.
Education
High School Diploma -
B M C Durfee High School
Fall River, MA07.2017
Skills
- Coaching and Mentoring
- Digital Photography
- Photo Editing
- Project Management
- Marketing Expert
- Photo Products
- Customer Relations
- Staff Training and Development
- Customer Rapport
- Building Relationships
Timeline
Training Manager
United Better Homes
05.2024 - Current
Automotive Service Advisor
Pride Hyundai Of Seekonk
02.2023 - 09.2023
Assistant District Manager
Trinity Solar
08.2019 - 01.2023
High School Diploma -
B M C Durfee High School
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