Daniel Dichiaro
Woodcliff Lake,NJ
Summary
As a versatile professional with experience in retail, dispatching, and baseball instruction, I bring a strong blend of customer service expertise, logistical coordination, and training skills to an IT role at Apple. My background has equipped me with exceptional problem-solving abilities, effective communication, and a keen attention to detail. I am eager to apply my diverse skill set and adaptability to contribute to Apple's innovative and dynamic environment, ensuring exceptional technology solutions and support.
Overview
10
10
years of professional experience
Work History
Food Service Worker
Supermarkets
Hillsdale, NJ
11.2017 - Current
- Upholding food safety, handling and sanitation to more than 500+ customers daily
- Receiving deliveries, ordering product and maintaining proper storage of food items
- Stocking and organizing shelves, while upholding a level of cleanliness that is in line with Health inspection to maintain a 100% Health Inspection score
- Filling the role of department manager, which includes such responsibilities as ordering/inventory, schedule making for 8 workers and logging all food items that were cooked, cooled and store in our department.
Apprenticeship Trainee
Dutra Sewer & Water
Woodcliff Lake, NJ
06.2023 - 07.2023
- Overseeing scheduling of sewer and water crews in the Bergen County area
- Experienced sewer main repair and installation.
- Developed strong familiarity with skills and best practices of assigned trade.
- Adhered to strict trench and jobsite safety.
Dispatcher
Emerson
Emerson, NJ
06.2022 - 12.2022
- Managed and prioritized emergency and non-emergency phone calls
- Dispatching Police, Fire and EMS to assist citizens in distress or need of help
- Knowledge of police dispatcher programs such as LawSoft, eAgent and InfoCop.
- Utilized a computer-aided dispatch system to track unit locations, responder availability, and update incident statuses.
Baseball Instructor
Dichiaro Baseball & Softball Academy
Fairlawn, NJ
01.2015 - 11.2018
- Instructed baseball players on proper batting technique, including stance and swing.
- Analyzed game film to identify areas where improvement is needed within the team or individual players.
- Provided feedback to players on their individual performances during practice sessions.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Education
Bachelor of Arts - Criminal Justice
Montclair State University
Montclair, NJ08-2022
Associate of Science - Criminal Justice
Bergen Community College
Paramus, NJ05-2020
Skills
- Inventory Control
- Cash handling experience
- Customer Service
- Active Listening and Communication
- Adaptability
- Critical Thinking
Languages
Spanish
Limited
Timeline
Apprenticeship Trainee
Dutra Sewer & Water
06.2023 - 07.2023
Dispatcher
Emerson
06.2022 - 12.2022
Food Service Worker
Supermarkets
11.2017 - Current
Baseball Instructor
Dichiaro Baseball & Softball Academy
01.2015 - 11.2018
Bachelor of Arts - Criminal Justice
Montclair State University
Associate of Science - Criminal Justice
Bergen Community College
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