Daniel Dimmitt
Hazleton,PA
Summary
Experienced Manager at Macdonald's, who works with crew to make sure everything gets done to the best of crew ability. Experienced in teaching crew new skills, and helping in times of need. Was a Senior Patrol Leader for Boy Scout s, where I became an Eagle Scout, and helped my fellow Boy Scouts to achieve new milestones.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Manager and Crew Trainer
McDonald's
12.2021 - 05.2024
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
Dietary Aide
LVHN
03.2021 - 11.2021
- Kept all kitchen areas clean, tidy and free of hazards.
- Served meals to residents in accordance with established schedules and dietary procedures.
- Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
- Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
Education
No Degree - Criminal Justice
Lackawanna College
Hazleton, PASkills
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
- Staff Training and Development
Certification
Servesafe
Timeline
Manager and Crew Trainer
McDonald's
12.2021 - 05.2024
Dietary Aide
LVHN
03.2021 - 11.2021
No Degree - Criminal Justice
Lackawanna College