Daniel Dominguez
Old Town Mexican Cafe
San Diego,CA
1
Language
2
years of professional experience
Dedicated server with expertise in guest engagement, cash handling, and hospitality service. Committed to delivering exceptional customer experiences and creating a welcoming atmosphere.
Work History
Server
5 Months- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Processed orders and sent to kitchen employees for preparation.
- Increased sales significantly by upselling higher-end products to customers.
- Improved dining experience by providing prompt, attentive service to guests.
- Maintained cleanliness and organization in dining area, contributing to welcoming atmosphere.
- Maintained high standards of personal appearance and hygiene, reflecting positively on establishment.
- Ensured accurate cash handling and processed transactions swiftly, contributing to restaurant's financial accuracy.
- Maximized table turnover rate by managing reservations and seating arrangements.
- Assisted in food and beverage preparation, ensuring adherence to quality standards.
- Managed cash register operations, processing payments accurately and efficiently.
Server
1 Year 1 Month- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Bussed and reset tables to keep dining room and work areas clean.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Set a positive tone for the the entire dining experience as the the first point of contact for incoming guests.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Processed orders and sent to kitchen employees for preparation.
- Maintained cleanliness and organization in dining area, contributing to welcoming atmosphere.
- Managed cash register operations, processing payments accurately and efficiently.
Education
High School Diploma
Skills
Bilingual
Strong work ethic
Exceptional customer service
Cash handling
Professional appearance
Hospitality service expertise
Customer service
Cleanliness standards
Safe food handling
Food running
High volume dining
Table bussing
Beverage preparation
Guest seating
Food and beverage pairings
Excellent communication
High energy and stamina
Server training
Hostess support
Languages
Spanish
Native or Bilingual
Timeline
Server
Old Town Mexican Cafe
06.2023 - 11.2023Read More
Server
Red Lobster
02.2022 - 03.2023Read More
The Charter School Of San Diego
High School Diploma
Read More