Daniel Doyle
Bristol,PA
Summary
Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration.
Overview
9
9
years of professional experience
Work History
Assistant Store Manager
Dicks Sporing Goods
Fairless Hills, PA
04.2024 - Current
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Identified areas of operational inefficiency and implemented solutions to streamline processes.
- Assisted in recruiting efforts by interviewing candidates for open positions in the store.
Project Manager
Dicks Sporing Goods
Fairless Hills, PA
02.2022 - 04.2024
- Identified risks associated with each project and developed strategies for mitigating those risks.
- Collaborated closely with senior management on long-term strategic planning initiatives related to projects in development or execution stages.
- Developed and maintained project plans, timelines, and budgets.
- Conducted regular status meetings with internal teams and external partners to track progress against established milestones.
- Monitored progress of each project to ensure timely delivery of deliverables in accordance with established quality standards.
Key Carrying Department Supervisor
Dicks Sporing Goods
Philadelphia, PA
01.2020 - 02.2022
- Monitored product quality standards by inspecting incoming shipments and reporting any discrepancies or problems to management.
- Organized team building activities aimed at increasing morale among staff members while fostering collaboration across departments.
- Resolved conflicts among team members using effective communication skills and conflict resolution techniques.
- Maximized customer satisfaction by empowering staff to handle customers' issues and deliver top-notch service.
Sales Associate
Dicks Sporing Goods
Philadelphia, PA
11.2015 - 01.2020
- Maintained cleanliness of store environment including floors, windows, displays.
- Conducted inventories on a regular basis to track stock levels.
- Provided accurate information about products, prices and services.
Marketing Associate
Trenton Thunder
Trenton , NJ
04.2015 - 09.2015
- Engaged customers via online forums and other interactive communities.
- Developed and implemented marketing campaigns to increase product awareness.
- Conducted market research to identify trends in consumer behavior.
- Managed relationships with external vendors for advertising and promotional services.
Education
Bachelor of Arts - Communications
Temple University
Philadelphia, PA05-2018
Associate of Arts - Communication Studies
Bucks County Community College
Newtown, PA05-2015
High School Diploma -
Archbishop Ryan High School
Philadelphia, PA05-2013
Skills
- Marketing and Promotions
- Stock management
- Consultative Sales
- Customer Service Management
- Retail Operations
- Strategic Merchandising
- Database Management
- Hiring and Training
- Strategic Planning
- Operations
- Vendor Management
Timeline
Assistant Store Manager
Dicks Sporing Goods
04.2024 - Current
Project Manager
Dicks Sporing Goods
02.2022 - 04.2024
Key Carrying Department Supervisor
Dicks Sporing Goods
01.2020 - 02.2022
Sales Associate
Dicks Sporing Goods
11.2015 - 01.2020
Marketing Associate
Trenton Thunder
04.2015 - 09.2015
Bachelor of Arts - Communications
Temple University
Associate of Arts - Communication Studies
Bucks County Community College
High School Diploma -
Archbishop Ryan High School