DAN DRISKILL
SPRINGFIELD,OREGON
Summary
- Dynamic IT professional with more than 15 years of experience in systems integration, network infrastructure creation and management, as well as building, motivating, and coaching a technical team. Skilled at diagnosing complex network issues using a methodical approach to problem-solving, identifying root causes then implementing effective solutions. Viewed as a trusted advisor, building long-standing relationships with clients. Provides mentorship and guidance to help team members develop new skills and to achieve their goals. Values, respects, and appreciates team's insights and ideas by fully listening to what they share. A hands-on leader that fosters loyalty, higher morale, efficiency, creative thinking and collaboration. Believes in continuous learning and improvement. Thrives in a fast-paced environment.
- Leadership
- Broad Technical Savy
- Problem Solving
- Long Term Relationship Building
- Communications
- Team Building & Coaching
- Adaptability
- Motivation Skills
Overview
22
22
years of professional experience
Work History
FOUNDER / CHIEF TECHNOLOGY OFFICER
Ambient, Inc. dba Ambient IT Solutions
02.2006 - Current
- Started company that provides cloud services, data backup & recovery, as well as managed IT security to small and medium sized businesses
- As co-owner, assumed the role of driving the technical direction of the company and managing the day-to-day activities of engineering staff
- Oversee company's 400 servers, network hardware, firewalls, routing, SaaS offerings, as well as internal and client facing hosted applications
- Work closely with customers to resolve issues and ensure that the expected level of service is received
- Support the technical staff by developing their skillset and collaborating with them to resolve problems
- Developed a culture that values both the employee and the customer
- Built the company from 10 customers to 700 through organic growth
- Increased staff from initial 2 to today's 16
- Constructed new infrastructure for various accounts
- Created automated processes to support growth
NETWORK ADMINISTRATOR
Three Rivers Casino Resort
03.2005 - 04.2006
- Managed internal casino server and gaming infrastructure, networking, phone, and workstations
- This included overseeing all IGT (International Game Technology) applications and back-of-house systems such as Mass 90 accounting suite on a 24/7 basis
- Also supported Micros point of sale (POS) system for restaurants and bars
- Developed user policies regarding cybersecurity and maintained firewall
- Supported 200 users
- Managed 30 – 40 vendor contracts
- Acted as Manager on Duty on a rotated basis
SENIOR NEWORK ENGINEER
Feynman Group
10.2002 - 03.2005
- Serviced hundreds of small businesses such as car dealerships, law firms, metal fabricators, CPA's, rural school districts, architects, engineers, etc
- Provided network, server, and workstation support
- As the company was also an internet provider, installed new internet circuits at client locations.
Skills
- Microsoft: Microsoft 365 (Word, Excel, PowerPoint, Outlook, Teams, OneDrive), Access, SQL Server, Server 2008 – 2022, Failover Clustering, Azure Cloud services, Azure AD
- Hyper-V (large and small environments)
- ConnectWise Suite (PSA, Automate, ScreenConnect)
- Cisco: Catalyst and Nexus Switching, FirePower Threat Defense, ASA Firewalls, Aironet Wireless
- Proofpoint Email Protection
- SentinelOne Endpoint Protection
- Slack and Slack Integrations
- Google: Docs, Sheets, Slides, Meet
Timeline
FOUNDER / CHIEF TECHNOLOGY OFFICER
Ambient, Inc. dba Ambient IT Solutions
02.2006 - Current
NETWORK ADMINISTRATOR
Three Rivers Casino Resort
03.2005 - 04.2006
SENIOR NEWORK ENGINEER
Feynman Group
10.2002 - 03.2005
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