Daniel Duran
Jamaica,NY
Summary
Proactive and hardworking professional with over 10 years of experience in customer service, management, and operations. Strong interpersonal skills, attention to detail, and a people-oriented approach. Proven ability to manage teams, coordinate logistics, and provide excellent customer experiences.
Overview
2027
2027
years of professional experience
Work History
Concierge / Doorman / Manager
Quality Concierge Services – Williamsburg,
Williamsburg, Brooklyn, NY
2023 - Current
• Provide concierge services and assist residents/guests
• Manage building operations and front desk activities
• Maintain security and monitor building access
• Deliver exceptional customer service and support
Manager / Front Desk
Hillside Hotel
Jamaica NY
2022 - 2023
• Managed daily hotel operations and staff
• Provided front desk reception and guest services
• Maintained safety and security of the property
• Delivered high-quality customer service to guests
Delivery Manager
NetCost Supermarket
Brooklyn, NY
2018 - 2022
• Managed and coordinated daily delivery operations
• Organized and created efficient delivery routes for drivers
• Supervised loading and stocking of delivery vehicles
• Ensured timely and accurate order fulfillment
Education
High School Diploma -
Online
Skills
Customer Service
Team Leadership
Route Planning & Logistics
Security & Safety Awareness
Communication Skills
Attention to Detail
Problem Solving
Timeline
Concierge / Doorman / Manager
Quality Concierge Services – Williamsburg,
2023 - Current
Manager / Front Desk
Hillside Hotel
2022 - 2023
Delivery Manager
NetCost Supermarket
2018 - 2022
High School Diploma -
Online