Dynamic Assistant Store Manager with a strong track record in driving customer satisfaction and operational efficiency. Skilled in staff scheduling, performance evaluation, and implementing effective sales strategies to achieve store goals.
Overview
8
8
years of professional experience
Work History
Assistant Store Manager
Xfinity Comcast
Fresno, California
12.2025 - Current
Assisted in daily store operations and maintained product displays.
Managed inventory levels and restocked merchandise as needed.
Organized staff schedules to meet operational needs and coverage requirements.
Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
Handled complaints from customers by empathetically listening, recording details and offering solutions.
Store Manager
Xfinity Comcast
Reedley, California
10.2025 - 12.2025
Recruited, trained and supervised new employees.
Conducted daily store operations, including opening and closing procedures and cash handling.
Managed inventory tracking and physical inventory counts to minimize loss.
Established customer service standards and monitored staff compliance.
Evaluated store performance and incorporated feedback to implement improvement plans.
Established store tactics and strategies to achieve operational performance and sales goals.
Assistant Store Manager
Xfinity Comcast
Clovis, California
12.2024 - 09.2025
Collaborated with management to implement store promotions effectively.
Handled customer inquiries and resolved issues efficiently.
Delegated assignments based on team strengths to optimize floor coverage and service levels.
Maintained accurate records of all transactions, stock levels and employee performance metrics.
Retail Sales Consultant
Xfinity Comcast
Fresno, California
04.2022 - 08.2024
Educated clients on Xfinity's offerings, enhancing their understanding of features.
Resolved customer inquiries and complaints, fostering positive shopping experiences.
Conducted product demonstrations, showcasing capabilities to drive customer interest.
Engaged positively with each customer, providing professional, and polite support for sales and service needs.
Provided product knowledge to customers on merchandise features, benefits, and quality.
Solar Panel Installer
Donald P Dick Air Conditioning
Fresno, California
01.2018 - 03.2022
Conducted site assessments to determine optimal panel placement and system design.
Assembled mounting systems and secured panels to ensure stability and durability.
Installed solar panels on residential and commercial rooftops following safety protocols.
Collaborated with team members to complete installations efficiently and accurately.