Daniel Fantauzzi
Pembroke Pines,FL
Summary
Goal-driven and successful marketing professional offering 4+ years of entertainment and event management with proven understanding of customers. Proactive and hardworking with top-notch skills in team leadership, project oversight, and complex problem-solving. Two Most recent experience as a Supervisor & promotions coordinator, overseeing the timely and successful completion of management requests such as sales, profits, and staffing as well as orchestrating successful promotional campaigns and events . A natural leader with a competitive drive and a desire to grow. Bilingual in English and Spanish.
Overview
7
7
years of professional experience
Work History
Supervisor
Round 1 Bowling & Amusement
Pembroke Pines, FL
12.2024 - Current
- Oversee Spo-Cha floor activities, manage opening/closing procedures, and secure the facility.
- Enforce safety regulations, monitor guest behavior to prevent dangerous activity, and handle emergency protocols.
- Perform routine maintenance and repairs on sports equipment and amusement machines.
- Address customer inquiries, facilitate registrations via POS systems, and promote membership cards.
- Supervise, train, and schedule employees to ensure, high-quality, efficient service.
- Managed scheduling and staffing, optimizing workforce allocation during peak hours.
- Developed training programs to improve employee skills and service techniques.
- Analyzed customer feedback to identify areas for improvement in services offered.
- Led team meetings to communicate goals, expectations, and performance outcomes effectively.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
Promotions Coordinator
Hard Rock Casino
Hollywood, FL
03.2023 - 12.2024
- Developed promotional materials such as flyers, brochures, and newsletters.
- Planned and coordinated promotional events and activities.
- Created a social media strategy to increase brand awareness on various platforms.
- Analyzed customer feedback to identify areas of improvement for upcoming promotions.
- Assisted in the creation of marketing campaigns targeting specific demographics.
- Worked with vendors to obtain supplies necessary for promotional events.
- Coordinated with sales teams to ensure proper implementation of promotional efforts.
- Developed creative ideas for product launches and special offers.
- Responded promptly to customer inquiries about promotions or discounts offered by the company.
Admissions Representative
Florida Technical College
Pembroke Pines, FL
08.2022 - 02.2023
- Thoroughly explain admission documents and procedures, and obtain signatures.
- Support the Director in all operations functions, procedures, systems, priorities, and schedules to ensure meeting all application deadlines.
- Make outbound sales calls to students or parents who have expressed an interest in our program.
- Follow-up on customer inquiries that have been submitted to our website.
- Recommend appropriate courses based on students' needs.
- Meet with prospective students, evaluate applications, and determine eligibility.
- Build relationships to encourage the most qualified prospective students to enroll.
- Assist new students with the enrollment process.
- Give college tours.
Assistant Property Manager
Sunshine Self Storage
Cooper City, FL
02.2021 - 04.2022
- Building positive relationships with prospective and current tenants.
- Overseeing the timely and successful completion of maintenance requests.
- Showing properties to prospective tenants and answering relevant questions.
- Preparing, executing, detailed, and legally compliant lease agreements.
- Overseeing all financial procedures, including verifying renter income, processing monthly payments, and executing default protocols.
- Creating organizational systems to support accurate record keeping, efficient financial transactions, and prompt renter complaint resolution.
Special Events Coordinator
Horizon Healthcare Partners
Remote Internship, FL
08.2021 - 12.2021
- Meet with the internship director every Tuesday to get updates.
- Maintain and update Events Calendar.
- Prepare agendas and documents, collect materials, and complete background research in preparation for Events Team meetings, speeches, presentations, conferences, and other events.
- Help organize Events schedule for all the events that took place since 2018.
- Collaborate with fellow interns to create a virtual event.
- Answer and deal directly with heavy volume of emails pertaining to Event RSVPs.
Team Sports Sales Associate
Dicks Sporting Goods
Pembroke Pines, FL
07.2020 - 02.2021
- Create a world-class customer experience by providing passionate customer service and selling through customer engagement.
- Cash register ringing and general cash handling.
- Uphold DICK'S Sporting Goods' standards for merchandise presentation of the best apparel and equipment brands in sporting goods.
- Help customers locate merchandise, process returns, and help guide them through the aisles.
- Greet customers as they arrive, and thank them as they leave.
- Keep areas neat while working, and return items to correct locations following demonstrations.
Parks and Recreation Soccer Coach
City Of North Miami
North Miami, FL
02.2019 - 08.2019
- Provide training direction, encouragement, motivation, and nutritional advice to prepare athletes for games, competitive events, or tours.
- Plan, organize, and conduct practice sessions.
- Explain and enforce safety rules and regulations.
- Plan and direct physical conditioning programs that will enable athletes to achieve maximum performance.
- Instruct individuals or groups in sports rules, game strategies, and performance principles, such as specific ways of moving the body, hands, or feet, to achieve desired results.
- Adjust coaching techniques based on the strengths and weaknesses of athletes.
- Hire, supervise, and work with an extended coaching staff.
- Advise athletes on the proper use of equipment.
Education
Bachelor of Science - Sports Entertainment Event Management
Johnson & Wales University - North Miami
Miami, FL06-2021
High School Diploma -
West Broward High School
Pembroke Pines, FL05-2017
Skills
- Quality Standards
- Social Media Management
- Flyer distribution
- Concept promotions
- Developing targeted leads
- Partnership Building
- Event Coordination
- Promotional planning
- Marketing Communications
- Customer Relations
- Event Planning
- Data Gathering
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
- Project management
- Relationship building
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Supervisor
Round 1 Bowling & Amusement
12.2024 - Current
Promotions Coordinator
Hard Rock Casino
03.2023 - 12.2024
Admissions Representative
Florida Technical College
08.2022 - 02.2023
Special Events Coordinator
Horizon Healthcare Partners
08.2021 - 12.2021
Assistant Property Manager
Sunshine Self Storage
02.2021 - 04.2022
Team Sports Sales Associate
Dicks Sporting Goods
07.2020 - 02.2021
Parks and Recreation Soccer Coach
City Of North Miami
02.2019 - 08.2019
High School Diploma -
West Broward High School
Bachelor of Science - Sports Entertainment Event Management
Johnson & Wales University - North Miami