Emmett Flaherty

Fox & Turtle Restaurant (Itasca Country Club)

Itasca, IL

03.2018 - Current

Followed proper cash handling procedures when accepting payments from customers.
Maintained supplies such as napkins, silverware, glassware and plates throughout shift.
Informed servers of any special dietary needs or allergies communicated by customers.
Checked all dishes before delivering them to ensure quality standards were met.
Restocked bar items such as beer taps, wine bottles, liquor bottles and garnishes.
Collaborated with management team on ways to improve service levels within the restaurant.
Greeted and welcomed customers as they arrived at the restaurant.
Assisted servers in setting up tables for guests.
Provided assistance with clearing plates from tables after meals were completed.
Delivered food to guests in a timely manner while following safety protocols.
Assisted in training new staff members on restaurant operations and procedures.
Communicated with chefs regarding potential menu changes or specials for the day.
Resolved customer complaints quickly and efficiently while adhering to company policies.
Ensured that all orders were correct before leaving the kitchen area.
Ensured compliance with health code regulations related to food storage temperatures.
Maintained a clean and organized work area throughout shift operations.
Cleaned and sanitized work areas throughout shift including counter tops, floors, equipment.

Summary