Daniel Fombe
Overview
4
4
years of professional experience
Work History
Service Champion
Taco Bell
Lexington
11.2025 - Current
- Delivered fast, friendly customer service in a high-volume environment while maintaining accuracy and consistency.
- • Operated the POS system efficiently, handled cash transactions, and resolved guest concerns to ensure a positive experience.
- Met shift expectations while multitasking effectively in a fast-paced environment.
Office Manager
Elevated Lounge
Washington
04.2024 - 02.2026
- Streamlined inventory management process and negotiated vendor contracts, reducing supply shortages by 30% and cutting operations cost.
- Enhanced client retention by maintaining a 95%+ satisfaction rate through swift issue resolution and implementation of customer-centric service protocols, boosting repeat business by 20%.
- Coordinated marketing efforts (social media posts, promotions, referral programs), resulting in increased client acquisition.
Production Worker
White Horse Auto Wash
Springfield
01.2024 - 07.2024
- Delivered high-quality detailing support, ensuring consistency and a spotless final result for every customer.
- Coordinated workflow during busy rush periods, adjusting equipment settings and collaborating with team members to maintain smooth operations.
- Greeted drivers, answered questions, and ensured vehicles left in better condition than upon arrival.
Executive Assistant
Studio Hair by Kuki
Springfield
02.2023 - 04.2024
- Streamlined salon operations through effective schedule coordination and front-desk management, enhancing client satisfaction.
- Implemented follow-up protocols and promotional outreach, increasing appointment bookings by 20%, adding 50+ clients monthly.
- Managed 75+ transactions with near-perfect accuracy, ensuring precise POS processing, cash handling, and commisions calculations, thereby reducing financial discrepancies.
Automotive Sales Consultant
Hart Nissan of NOVA
Springfield
01.2022 - 12.2022
- Generated $70k+ in monthly revenue, delivering 10+ vehicles per month and exceeding the quota by 80%.
- Increased gross profit per unit by 10-20% through value-based selling and effective negotiations.
- Cultivated repeat and referral business, generating 15-30% of monthly sales from returning clients.
Education
Some College (No Degree) - (HVACR) Technology
Northern Virginia Community College
Woodbridge, VASkills
- Customer Service Excellence
- Team Collaboration & Cross-Functional Support
- Operations & Workflow Optimization
- Microsoft Office (Word, PowerPoint)
Languages
Spanish
Limited
English
Native/ Bilingual
french
Limited
Timeline
Service Champion
Taco Bell
11.2025 - Current
Office Manager
Elevated Lounge
04.2024 - 02.2026
Production Worker
White Horse Auto Wash
01.2024 - 07.2024
Executive Assistant
Studio Hair by Kuki
02.2023 - 04.2024
Automotive Sales Consultant
Hart Nissan of NOVA
01.2022 - 12.2022
Some College (No Degree) - (HVACR) Technology
Northern Virginia Community College