Natailia Patterson
Taco Bell
San Marcos,TX
3
years of professional experience
Dynamic and dedicated professional with a strong background in customer service, exemplified during my tenure at Culvers. Proven ability to resolve customer issues with patience and empathy while maintaining high accuracy in cash handling. Committed to fostering positive relationships and enhancing customer satisfaction through exceptional service and integrity.
Work History
Service Champion
1 Year 7 MonthsNight Audit
5 MonthsCashier
10 Months- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
Shift Lead
10 Months- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
- Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Education
Skills
Customer Service
Customer Assistance
Work Ethic and Integrity
Patience and Empathy
Time management skills
Customer service excellence
Timeline
Service Champion
Taco Bell
01.2025 - 08.2026Read More
Night Audit
TownePlace Suites by Marriott
08.2024 - 01.2025Read More
Cashier
Meijer
01.2024 - 11.2024Read More
Shift Lead
Culvers
02.2023 - 12.2023Read More
Grand Rapids Christian High School
Read More