Summary
Overview
Work History
Education
Skills
Certification
Timeline
Daniel Fortier

Daniel Fortier

Summary

Skilled Healthcare Center Manager knowledgeable about operational needs and team leadership. Highly trained and experienced with 9 years in the field managing multiple locations. Excellent planning and problem-solving abilities.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Center Manager

Humana Neighborhood Centers
10.2015 - Current


Human Resources:

  • Oversee all hiring practices to ensure that the facility is in compliance with local, state and federal laws
  • Approve all hires and terminations
  • Ensure that staff is hired within budgetary guidelines
  • Oversee an effective orientation and in-service training program in compliance with company guidelines
  • Oversee an effective employee recognition program in compliance with company guidelines
  • Seek out and utilize community resources and support services, such as behavioral health providers, home health agencies, and professional senior service groups, to enhance resident care
  • Demonstrate good customer service and Humana service strategy

Staff Meetings:

  • Oversee Daily Stand-Up Meeting (15 minutes) to include brief updates from each center on the day's events/needs
  • Oversee Weekly team meeting
  • Conduct one-on-one meetings with each staff member

Financial Management:

  • Participate in preparation of each centers budget
  • Lead approval process for all center supplies
  • Approve and initial all expense invoices

Education

Bachelor of Science - Social Work

Western Kentucky University

Skills

  • Team leadership and management
  • Development associate
  • Established mentoring relationships
  • Budget oversight and evaluation
  • Develop and update training documentation
  • Skilled in presentation delivery
  • Compliance monitoring
  • Operations management

Certification

Disney Institute Quality Service Training

Timeline

Center Manager - Humana Neighborhood Centers
10.2015 - Current
Western Kentucky University - Bachelor of Science, Social Work