DANIEL FRAZIER
Charlotte,NC
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Strong passion for hands on projects
Overview
3
3
years of professional experience
Work History
Senior Arcade Attendant
Frankies Fun Park
04.2021 - Current
- Delivered outstanding guest service even during high-stress situations, maintaining professionalism at all times while meeting diverse customer needs.
- Managed cash transactions with accuracy, ensuring proper handling of currency and tokens.
- Enhanced customer satisfaction by maintaining clean and organized arcade game stations.
- Stocked, replenished and retrieved redemption merchandise, tokens and tickets and informed corporate of low inventory.
- Educated customers on how to operate games properly, reducing instances of machine malfunctions due to user error.
- Assisted in training new staff members on company policies, safety protocols, and operational procedures within the arcade setting.
- Provided valuable feedback to management regarding customer preferences and suggestions for improvement within the arcade space.
- Assisted in the troubleshooting and repair of malfunctioning arcade machines for seamless gaming experiences.
- Performed cash handling duties, provided change and balanced money at end of shift.
- Oversaw maintenance and operation of radio equipment
Education
High School Diploma -
Hopewell High School
Huntersville, NC06.2022
Skills
Patience and Empathy
Cleanliness and hygiene
Cash handling proficiency
Technical aptitude
Strong Work Ethic
Teamwork and Collaboration
Customer service expertise
Employee Training
Policy compliance
Mechanical Troubleshooting
Problem-Solving
Multitasking Abilities
Time management abilities
Inventory Management
Salesmanship
Timeline
Senior Arcade Attendant
Frankies Fun Park
04.2021 - Current
High School Diploma -
Hopewell High School
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