Daniel Garcia
Colorado Springs,CO
Summary
Electronic engineer with knowledge in the operation and functioning of fiber optic network transmission at the backbone level. I have experience providing support to the national backbone network, consulting, service configuration, equipment management, in high and low power national backbone networks, guaranteeing their optimal operation and transport of configured services. At the corporate level, I have experience providing support in networks, guaranteeing last mile service from small companies to multinationals, configuration and management of equipment for internal business networks, guaranteeing security in the corporate network
Overview
5
5
years of professional experience
Work History
Professional in Attention to Corporate Failures
Bogota Telephone Company - ETB
Bogotá, Colombia
05.2024 - 09.2024
- Monitoring, reporting, remote repair, and last-mile corporate services.
- Monitor, report, and remotely repair the transmission routes of corporate services in the SDH, Carrier, Metro, and MPLS networks, transported by the optical fiber of the Bogotá Telephone Company.
- Monitor and configure Huawei, Juniper, and Cisco equipment for the corporate fiber optic service of the Bogota Telephone Company
- Monitor, configure, and remotely repair OSN equipment installed in companies and multinationals, for the corporate service provided by the Bogota Telephone Company
Senior Front Office Engineer
Claro Colombia
Bogotá, Colombia
11.2019 - 09.2023
- Monitoring, support and escalation of faults in Claro Colombia's fiber optic network
- Provide support and repair network faults remotely in the transmission of Claro Colombia's fiber optic network
- Analysis and verification of network performance statistics, KPIs of the Claro Colombia network.
- Application management, NCE SDH, NCE TRUNK, Ciena, ZTE for management of HUAWEI, ZTE equipment.
- Monitoring of services transported by submarine cable to the island of San Andrés, belonging to the Claro Colombia network.
- Escalation and follow-up with suppliers of failures presented in the allied fiber optic network of Claro Colombia
- Monitoring of Claro Colombia's fiber optic backbone network
- Ensure the transport of television, internet, and telephone, both national and international, transported through the Claro Colombia network
- Monitoring, reporting, remote repair, last mile corporate services
- Monitoring, support, and escalation of failures in Claro Colombia's mobile network
- Analysis and verification of network performance statistics, KPIs of the Claro Colombia network
- Application management, U2000MW, U2000SAT, SAM, NOKIA, CERAGON, PNMSJ, and TESGESTION for monitoring the Claro Colombia network
- Provide support and solutions for radio link and satellite link transmission failures in the Claro Colombia network.
Education
Electronic Engineering - Electronic Engineering
Antonio Nariño University
Bogotá, Colombia05-2021
Electronic Engineering - International Research Seminar 2018
Antonio Nariño University
Bogotá, Colombia08-2018
Electronic Engineering - International Seminar On Electronic, Biomedical An
Antonio Nariño University
Bogotá, Colombia08-2016
Electronic Engineering - First National Meeting of Electronic Applications.
University of Ibague
Ibagué, Colombia08-2010
Skills
- Equipment configuration
- Performance monitoring
- Fault escalation
- Remote support
- Data analysis
- Fiber optic maintenance
- Network troubleshooting
- Customer service
- Team collaboration
- Technical documentation
- Maintenance & repair
Languages
Spanish
Native/ Bilingual
English
Elementary
Timeline
Professional in Attention to Corporate Failures
Bogota Telephone Company - ETB
05.2024 - 09.2024
Senior Front Office Engineer
Claro Colombia
11.2019 - 09.2023
Electronic Engineering - Electronic Engineering
Antonio Nariño University
Electronic Engineering - International Research Seminar 2018
Antonio Nariño University
Electronic Engineering - International Seminar On Electronic, Biomedical An
Antonio Nariño University
Electronic Engineering - First National Meeting of Electronic Applications.
University of Ibague
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