Windows Server
Jeremy Herrera
Systems Administrator
Lovell,WY
Work Preference
Overview
25
25
years of professional experience
6
6
years of post-secondary education
Work History
Truck Driver
JB Hunt
Salt Lake, UT
08.2024 - Current
- Provide dependable delivery services by efficiently transporting Costco products from Salt Lake, UT to Billings, MT
- Exceed expectations by proactively anticipating delays to meet strict delivery deadlines
- Uphold high standards by adhering to DOT hours of service to ensure 100% compliance at all times
- Maintain valuable equipment by performing pre- and post-trip inspections to reduce downtime by 95%
Substitute Teacher
Big Horn County School District 2
Lovell, WY
03.2024 - 05.2024
- Created positive and engaging classroom environments while delivering lesson plans that aligned with state curriculum standards
- Engaged students by utilizing effective classroom management techniques to increase participation
- Assisted 140+ students a day with assignments and provided additional support to students requiring individualized attention
Truck Driver
Swift Transportation
Salt Lake, UT
10.2023 - 03.2024
- Transported products quickly and safely by adjusting to changing weather conditions to prevent delays
- Mitigated risks by performing in-depth safety inspections to identify and resolve vehicle malfunctions
- Achieved operational excellence by following all DOT regulations to remain citation-free
Network Administrator
Northwest College
Powell, WY
07.2022 - 09.2023
- Leveraged technical expertise by creating, managing, and monitoring 150+ user and email accounts using KnowBe4 Phisher Plus and Compliance Plus to ensure 100% compliance with college policy
- Strengthened operations by backing up and updating various servers to guarantee proper security and software patches were installed and operating correctly
- Deterred cyber threats by using Nessus to monitor and scan network and messaging systems for infected traffic and emails
Network Technician
Ptolemy Data Systems
Sheridan, WY
02.2021 - 11.2021
- Served as primary IT support contractor to Three Rivers Health by supporting 50+ desktops and laptops using ConnectWise, creating new accounts, and managing user rights using Active Directory
- Protected confidential information by managing security groups to ensure 25+ users had proper user rights to access required files and data
- Supported Medford/STAT EMR applications on a Windows Server 2008, including daily, weekly, and monthly data backups, password resets for 25+ users, and installations of client-side applications
Information Technology Specialist
Big Horn Federal Savings Bank
Greybull, WY
09.2019 - 08.2020
- Managed valuable assets by controlling local computer and printer inventory valued at $75,000
- Embraced challenges by troubleshooting, maintaining, and repairing 30+ computers and printers
- Collaborated effectively by assisting network administrators in troubleshooting and repairing the local network to reduce downtime by 98%
Information Systems Project Manager
Northrop Grumman
Palmdale, CA
10.2017 - 09.2019
- Created and managed 75+ user accounts on Active Directory and Outlook Exchange, including user rights according to local policy
- Performed diverse tasks by managing computer and printer inventory, troubleshooting and repairing computers and printers, and installing and configuring new PolyCom VOIP telephones
- Maintained the local corporate network by communicating effectively with a team of 5 network administrators to prevent disruptions
- Supported multiple VP presentations using audio-visual systems in remote and local settings
System and Data Analyst
The Boeing Company
Palmdale, CA
10.2000 - 10.2017
- Promoted smooth operations by performing quality checks on raw and reducing data files by 25% to ensure proper data recordings and outputs
- Enhanced security measures by ensuring the computer network and desktop systems in local area were secure and protected properly
- Set up LAN network and connections to Boeing WAN using PPTP dial up and VPN access and proactively resolved connection problems
- Supported and maintained various computing systems from deployment and helpdesk trouble shooting and both hardware and software repair.
Timeline
Master of Science - Cybersecurity
University of Phoenix
04.2025 - Current
Truck Driver
JB Hunt
08.2024 - Current
Substitute Teacher
Big Horn County School District 2
03.2024 - 05.2024
Truck Driver
Swift Transportation
10.2023 - 03.2024
Bachelor of Science - Information Technology
University of Phoenix
05.2023 - 03.2025
Network Administrator
Northwest College
07.2022 - 09.2023
Network Technician
Ptolemy Data Systems
02.2021 - 11.2021
Information Technology Specialist
Big Horn Federal Savings Bank
09.2019 - 08.2020
Information Systems Project Manager
Northrop Grumman
10.2017 - 09.2019
Associate of Arts - Information Technology
University of Phoenix
05.2006 - 08.2009
System and Data Analyst
The Boeing Company
10.2000 - 10.2017
Summary
Hardworking and reliable Systems Administrator with 15+ years of systems management and cybersecurity expertise. Adaptable and detail-oriented with a rich history of maintaining optimal systems, resolving complex technical issues, and preventing cyber threats to achieve organizational goals and objectives. Committed to producing impactful results by building collaborative partnerships with diverse teams in fast-paced environments.
Education
Associate of Arts - Information Technology
University of Phoenix
Tempe, AZ 05.2006 - 08.2009
Bachelor of Science - Information Technology
University of Phoenix
Tempe, AZ 05.2023 - 03.2025
Master of Science - Cybersecurity
University of Phoenix
Tempe, AZ 04.2025 - Current
Skills
Server improvements
New program installations
Technical solution development
Program installations
End point configurations
Help desk software
Server maintenance
Hardware expertise
Patch management
Software change management
Technical support
Mainframe backups
Storage management
Hardware and software installation
Device configuration
System monitoring
Offboarding and onboarding
System upgrades
Configuration management
Technical specifications
Technical education
File system administration
Project coordination
Technical writing
Virtualization
Active directory
Performance testing
Network administration
Hardware troubleshooting
Network troubleshooting
Mobile device management
Hardware provision management
System updates
Diagnosing issues
Windows 95/98/2000/XP/XP pro/nt
Software installation
Project management
Desktop troubleshooting
Firewall configuration
Server management
Equipment management
Virtualization technologies
Helpdesk operations
Linux administration
Disaster recovery
Incident management
Software and hardware updates
End user support
Systems deployment
Information security
Requirements gathering
Equipment configuration
Software testing
Data integration
Performance tuning
User requirements
Database design
Mainframe server systems
Diagnostic tools
Data warehousing
Version control
Application support
User acceptance testing
Microsoft desktop applications
System analysis
Cybersecurity
Enterprise architecture
Emerging technologies research
Data migration
New system design
Software engineering
Operating systems
Software development
System installation and configuration
Computer systems efficiency
Continuous integration
Web development
User interface design
Hardware and software configurations
Machine learning
Software quality assurance
Network architecture
IT risk management
Cost analysis
System performance and functionality
Instruction manual creation
Intrusion detection
Problem-solving
Attention to detail
Network security
Incident response management
Vulnerability assessment
Security analysis
Security protocols
Data encryption
Threat hunting
Analytical thinking
Risk assessment
Security monitoring
Cloud security
Threat modeling
Incident response
Software deployment
Malware analysis
Firewall management
Cryptography knowledge
DDoS prevention
Data analysis
Business continuity
Cybersecurity frameworks
Network monitoring
Access control
IDS integration
Application security
Risk management
Compliance monitoring
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Certification
- Security +, CompTIA - May 2015 - May 2027
Quote
Every problem is a gift—without problems we would not grow.
Tony Robbins
Software
Office 365
Azure
ConnectWise
Outlook Exchange
Nessus
Languages
English
Native language