Daniel Garcia
Williamston,NC
Summary
Dynamic professional with a proven track record at Hibbetts Sports, excelling in customer service and inventory management. Adept at problem-solving and effective communication, I have successfully trained teams and enhanced sales performance through strategic visual merchandising. Committed to fostering relationships and driving business growth while mentoring junior staff.
Overview
4
4
years of professional experience
Work History
Sales Associate
Shoe Show
Williamston, NC
03.2026 - Current
- Assisted customers in selecting footwear, enhancing overall shopping experience.
- Maintained product displays, ensuring visual appeal and stock availability.
- Processed customer transactions accurately using point-of-sale systems.
- Conducted inventory counts, contributing to accurate stock management practices.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Manager in Training
Hibbetts Sports
Williamston, NC
07.2025 - 02.2026
- Conducted comprehensive training sessions on customer service best practices to elevate store experience.
- Oversaw inventory management and stock replenishment processes to ensure optimal product availability.
- Executed visual merchandising strategies to enhance sales performance and optimize store layout efficiency.
- Analyzed daily sales reports to identify trends and optimize operational strategies.
- Strengthened supervisory and leadership skills through direct collaboration with supervisor.
- Cultivated robust relationships with key clients to drive business growth and enhance service delivery.
- Facilitated mentorship and resource support for junior staff members, fostering professional development through guidance and encouragement.
Customer Service Lead
Foodlion Grocery Store
Robersonville, NC
08.2022 - 10.2024
- Trained, oversaw, and mentored new team members to strengthen performance and job expertise.
- Supervised day-to-day customer service operations to provide staff with guidance and drive productivity.
- Resolved customer service issues using company processes and policies and provided updates to customers.
- Stepped up to assist customer service manager with complaints and issues during times of department short staffing.
- Participated in team meetings and training sessions to stay informed about product updates and changes.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Education
High School Diploma -
South Creek High School
Robersonville, NC06-2023
Skills
- Managing Multiple Tasks
- Cash Handling
- Sales and Promotions
- Customer Service
- Problem-Solving Ability
- Customer Complaint Resolution
- Effective communication
- Multi-tasking strength
- Listening skills
Timeline
Sales Associate
Shoe Show
03.2026 - Current
Manager in Training
Hibbetts Sports
07.2025 - 02.2026
Customer Service Lead
Foodlion Grocery Store
08.2022 - 10.2024
High School Diploma -
South Creek High School