Encouraging manager and problem-solver dedicated to streamlining operations to promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Successful background matching employees with roles for maximum performance.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Sales Associate
King Nursery
06.2022 - Current
Listen to customer needs and desires to identify and recommend particular plants for their unique landscape.
Answer questions and provide information regarding plants and care to help customers make informed decisions.
Water, prune, and groom plants and trees to maintain health and attractiveness.
Inspect plants to identify signs of disease or infestation, and address problems early.
Owner/Operator
Mission Service Companies
04.2016 - 05.2022
Bid, designed, installed, and maintained landscape projects
Created and oversaw the schedules of five maintenance crews, two installation crews, one turf management crew, and three Christmas light crews.
Answered customers' questions and concerns, providing answers and solutions in a timely manner to maintain customer satisfaction.
Created monthly, quarterly, and yearly profit and loss goals. Supervised the day-to-day functions of crews to ensure these goals were met.
Held weekly meetings with team members to address concerns and provide praise.
Assisted in creating a positive environment in which both our customers and team members knew they were cared for.