Daniel Gillett
Phoenix,AZ
Summary
Dynamic Case Management professional with exceptional communication skills and a proven ability to drive positive change across diverse environments, including Community Bridges Inc, Recovery innovations Inc, and Cornerstone Healing Center. Expertise in crisis intervention and relationship-building has consistently led to improved client outcomes, demonstrating a commitment to innovative solutions in challenging situations. A strong track record of leadership and adaptability underscores the capacity to thrive in fast-paced settings while effectively addressing client needs. Passionate about making a meaningful impact, fostering collaboration, and enhancing service delivery for optimal results.
Experienced with providing personalized support and guidance to clients. Utilizes strong communication skills to build trust and effectively connect individuals with necessary resources. Knowledge of community services and healthcare systems to ensure comprehensive care.
Overview
4
4
years of professional experience
1
1
Certification
Work History
IOP House Manager
Cornerstone Healing Center
Phoenix, AZ
06.2025 - Current
- Facilitated client recovery by organizing schedules and activities tailored to individual needs.
- Oversaw maintenance of facility, ensuring compliance with health and safety standards
- Trained and supervised staff in best practices for client care
- Administered operational functions of sober living facility, ensuring a nurturing atmosphere conducive to resident success.
- Facilitated group meetings and workshops to promote peer support and life skills development.
- Evaluated resident progress, proactively addressing challenges and facilitating tailored interventions as required.
Navigator
Cornerstone Healing Center
Phoenix, AZ
04.2025 - Current
- Assisted clients in navigating treatment options, fostering understanding and engagement in recovery processes.
- Collaborated with multidisciplinary teams to develop personalized care plans and ensure holistic support for clients.
- Monitored client progress and adjusted interventions based on individual needs and feedback from caregivers.
- Educated clients about available resources, enhancing their ability to access necessary services during treatment.
- Conducted assessments to identify barriers to recovery, proposing actionable solutions to improve client outcomes.
- Provided training for new staff on best practices for client interaction and care coordination methods.
BHT/Peer Support Specialist
Recovery Innovations International Crisis Center
Phoenix, AZ
01.2025 - 05.2025
- Conducted system analysis and testing to identify and resolve technical issues or inefficiencies.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Peer Support Specialist
Community Bridges Inc.
Phoenix, AZ
10.2023 - 12.2024
- Assisted others through dynamic relationships built on trust and utilized effective listening and interpersonal skills.
- Assisted clients with developing relevant skills to improve functionality in social, educational and vocational situations.
- Instilled hope by promoting positive self-disclosure and actively listening to client needs.
- Monitored client activities in order to assess the effectiveness of treatment plans.
- Compiled personal information and compared against professional knowledge to determine needs and optimum strategies for success.
- Collaborated with multidisciplinary teams to develop comprehensive care plans for clients.
Sober Living House Manager
safe and sound soberliving
Phoenix, AZ
04.2024 - 10.2024
- Created an atmosphere of respect in the home by providing a safe environment for all individuals living there.
- Offered positive reinforcement and taught life skills regarding chores and cooking techniques.
- Served as a mentor and role model for all individuals living in the sober living home.
- Enforced consequences for violations of house rules in accordance with policies set forth by management.
- Conducted regular meetings with residents to discuss progress, challenges, and successes.
- Coordinated activities within the sober living environment that encouraged positive behavior change among residents.
- Conducted random drug screenings on site per facility policy guidelines.
CREW MEMBER
Taco Bell
Phoenix, AZ
04.2022 - 10.2022
- Handling cash registers, payments, and maintaining accurate invoices
- Greeting and welcoming customers and guiding them with their requirements
- Adhering to the health and safety regulations at all times
- Making food recommendations to customers and taking their orders
- Assisting in packaging food items
Education
Vocational Education - Culinary,peer Support Certification
New Freedom
Phoenix, AZ09-2023
GED -
Central High
Pueblo, CO05-2002
Skills
- Case Management
- Conflict Resolution
- Care Planning
- Patient Advocacy
- Community Resources & Education
- Crisis Intervention
- Social Work
- Crisis Management
- Client Needs Assessment
- Support Group Facilitation
- Individual Counseling
- Communication Abilities
- Community Services Information
- Appointment Scheduling
- Relationship-Building Skills
- Transportation
Certification
Certified Peer Support Specialist, New Freedom, Phoenix, AZ, 09/01/23
Extra certifications
CPR certifications, narcan certifications
Fingerprint clearance card
level one fingerprint clearance card
Timeline
IOP House Manager
Cornerstone Healing Center
06.2025 - Current
Navigator
Cornerstone Healing Center
04.2025 - Current
BHT/Peer Support Specialist
Recovery Innovations International Crisis Center
01.2025 - 05.2025
Sober Living House Manager
safe and sound soberliving
04.2024 - 10.2024
Peer Support Specialist
Community Bridges Inc.
10.2023 - 12.2024
CREW MEMBER
Taco Bell
04.2022 - 10.2022
GED -
Central High
Vocational Education - Culinary,peer Support Certification
New Freedom