Daniel Goetz
Lincoln,NE
Summary
Hardworking Business Process Analyst proudly offering over 6 years' experience working closely with others and suggesting project team requirements. Valuable employee known for facilitating the definition and implementation of strategic initiatives for business transformation. Highly communicative individual experienced in determining process harmonization and standardization potentials.
Certified Lean Six Sigma Black Belt and Continuous Improvement Manager.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Business Process Analyst
Union Bank & Trust
Lincoln, NE
06.2021 - Current
- Analyzed existing processes, identified opportunities for automation, and recommended solutions to improve efficiency utilizing Lean Six Sigma Black Belt.
- Created workflow documentation including process descriptions, flowcharts, decision trees.
- Engaged key stakeholders in order to develop innovative solutions that meet customer needs while increasing productivity.
- Increase change adoption rates using ADKAR and Birdges Change Management Models
Sr. Solutions Specialist
SAFE Credit Union
Folsom, CA
05.2014 - 11.2020
- Uncover areas of inefficiency and work with business departments to generate and implement improvements.
- Create and implement change plans using ADKAR, Kotter's and Bridge's change management models.
- Update handbook and procedures to reflect improvements and add clarity to reduce retail banking personnel confusion.
- Lead weekly operations calls, and quarterly operations workshops for retail branch and call center staff.
Education
Some College (No Degree) - Business Economics
University of Arizona, Global Campus
Chandler, AZSkills
- Lean Six Sigma
- Analyzing Business Processes
- Process Efficiency Management
- Proficient in MIcrosoft Suite (including Visio)
- Business Process Management
- Meeting Facilitation
- Working Genius
- Collaboration
- Ideation
- Communication
- Process Change Improvements
Certification
- Lean Six Sigma Black Belt through Management and Strategy Institute - November 2022
- Certified Continuous Improvement Manager (CCIM) - July 2022
Timeline
Business Process Analyst
Union Bank & Trust
06.2021 - Current
Sr. Solutions Specialist
SAFE Credit Union
05.2014 - 11.2020
Some College (No Degree) - Business Economics
University of Arizona, Global Campus
- Lean Six Sigma Black Belt through Management and Strategy Institute - November 2022
- Certified Continuous Improvement Manager (CCIM) - July 2022
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