Experienced operations professional skilled in optimizing workflows and driving efficiency. Strong focus on team collaboration and achieving measurable results, adaptable to changing needs and environments. Expertise in strategic planning, process improvement, and resource management. Known for reliability and effective leadership in high-pressure situations.
Overview
11
11
years of professional experience
Work History
Operations Supervisor Construction & Maintenance
Enbridge
11.2023 - Current
Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
Conducted regular performance evaluations for direct reports, identifying areas for improvement and setting development goals accordingly.
Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members.
Ensured compliance with company policies, industry regulations, safety standards, and local laws during daily operations.
Coordinated emergency response plans in times of crisis situations or natural disasters affecting company operations.
Developed and implemented standard operating procedures to ensure consistency in service delivery across all shifts.
Facilitated seamless communication channels between departments, improving coordination and project outcomes.
Conducted performance evaluations, providing constructive feedback and identifying areas for improvement.
Ensured compliance with industry regulations and standards, maintaining company's reputation and avoiding penalties.
Construction Maintenance
Dominion Energy Ohio
01.2017 - Current
Respond to all emergency calls such as gas leaks, gas related fire calls, evacuations, and broken gas lines
Install new gas lines and perform plastic pipe fusion, including Butt and electro-fusion on services and mains
Complete turn-on and turn-off orders for gas customers
Inspect pipe conditions, which includes looking for damage, corrosion, and pipe coating
Identify pipeline locations using GIS and line locating equipment
Attend and participate in damage prevention meetings
Install drips and maintain drips
Repair or replace manifolds and risers due to corrosion or leaks
Maintain and replace Farm Taps
Provided technical support for emergency response situations, effectively managing incidents that occurred within the pipeline network.
Helped train new employees on company policies, procedures, tools, resources relevant to their roles as Pipeline Technicians.
Water Maintenance
AQUa Ohio Inc.
01.2016 - 01.2017
Repaired main and service line leaks and breaks; replaces lines as needed
Repaired water system infrastructure such as gate valves, meter connections, angle stops, service pipes, and corporation stops
Taped main lines for new or replacement service
Also shut down main lines in emergencies
Performed a variety of maintenance and repair tasks on water distribution facility system implements
This included fire hydrants, air relief valves, blow-offs, pressure control stations, sample stations, and general District facilities and equipment
Cleaned, repaired, installed and/or replaced water meters and parts
Tested meters for accuracy at various flows
Responded to customer complaints regarding water quality, low and high pressure, and water consumption resulting in a high bill
Cleaned dead-end lines by discharging water until no apparent odor, taste or color exists, fully complying with all required permit conditions