Daniel Gonzales
Flagstaff,AZ
Summary
Dedicated mentor eager to utilize counseling and coaching skills. Strong presentation and public speaking skills with focus on job search workshops and training sessions. Knowledgeable about job markets and committed to fostering positive learning environment.
Overview
6
6
years of professional experience
Work History
Career Coach
Goodwill Of Central And Northern Arizona
11.2023 - Current
- Collaborated with other career coaches and industry professionals to share insights, resources, and best practices for optimal client outcomes.
- Tracked client progress and adjusted coaching strategies accordingly to ensure continuous improvement and goal attainment.
- Promoted the importance of work-life balance by teaching clients techniques for managing stress, setting boundaries, and maintaining self-care during their job search process.
- Enhanced client career progression by providing personalized coaching sessions tailored to individual goals and strengths.
- Achieved positive outcomes by utilizing a variety of coaching methodologies tailored to each client''s learning style and personality type.
- Increased client satisfaction by delivering customized coaching solutions based on individual needs and preferences.
Business Service Representative
Dept. Of Economic Security
03.2019 - 08.2023
- Collaborated with cross-functional teams to identify opportunities for process improvement and implement changes.
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
- Maintained detailed records of client interactions, tracking progress and identifying trends for future growth opportunities.
- Organized trade show participation, showcasing company offerings to prospective customers and generating leads.
- Monitored industry trends to inform business strategy adjustments as needed for continued success in a competitive landscape.
- Developed strong client relationships with effective communication and consistent followup.
Behavioral Health Technician
The Guidance Center Inc
04.2018 - 03.2019
- Conducted client rounds to check on residents.
- Delivered compassionate care under challenging circumstances, consistently demonstrating resilience and adaptability when faced with unexpected obstacles or setbacks in patient progress.
- Provided crisis intervention services, successfully de-escalating situations and ensuring patient safety.
- Built and maintained positive staff relationships to promote teamwork and better serve clients.
- Implemented therapeutic activities that promoted skill-building, self-awareness, and healthy coping mechanisms.
- Searched resident belongings prior to and during stays.
- Recognized individuals under influence of drugs or alcohol and typical behaviors associated with each.
Education
Associate of Arts - Liberal Arts-Post Secondary
Maricopa Community Colleges - Chandler-Gilbert Community College
Chandler, AZ05.2012
Skills
- Resume building
- Industry Expertise
- Human resources knowledge
- Career Assessment
- Career Counseling
- Career Planning
- Workforce Readiness
- Career guidance
- Job search strategies
- Professional ethics
- Skill Development
Timeline
Career Coach
Goodwill Of Central And Northern Arizona
11.2023 - Current
Business Service Representative
Dept. Of Economic Security
03.2019 - 08.2023
Behavioral Health Technician
The Guidance Center Inc
04.2018 - 03.2019
Associate of Arts - Liberal Arts-Post Secondary
Maricopa Community Colleges - Chandler-Gilbert Community College
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