Daniel Gonzalez

• Resolved client inquiries efficiently through clear communication, resulting in improved customer relationships and trust.
• Enhanced customer satisfaction by providing accurate and timely information on health insurance policies and benefits.
• Developed tailored health insurance plans to meet individualized client needs.
• Educated clients about health insurance coverage options, benefits and costs.

• Expedited claim processing by promptly obtaining necessary pre-authorizations for medical procedures.
• Verified all patient demographic information when registering for services.
• Supported billing department by verifying coverage details to ensure correct invoicing of clients and prompt payment from insurers.

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• Ensured timely setup and breakdown of event spaces while adhering to all safety protocols.
• Determined project staffing needs and led resource management.
• Supervised catering staff at all functions, instructing employees to restock items quickly and to promote exemplary service to guests.