Summary
Overview
Work History
Education
Skills
Contact
Languages
Languages
Timeline
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Daniel Gonzalez

Berkeley,CA

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Sociable server offering several years of experience delivering friendly, prompt service to customers. Skillful in making personalized menu recommendations and managing closing duties. In-depth knowledge of pos system operations and food safety and sanitation regulations.

Overview

13
13
years of professional experience

Work History

Server

Zino
Berkeley, CA
01.2024 - Current
  • Provided exceptional service to high volume of daily customers.
  • Delivered food orders promptly and courteously.
  • Served food and beverages to patrons and confirmed complete orders.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Stocked service areas with supplies during slow periods.
  • Promoted desserts, appetizers, and specialty drinks to optimize sales.
  • Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.

Mover

5 Star Moving
El Cerrito, CA
01.2021 - 03.2024
  • Utilized hand trucks, dollies, and other equipment to move heavy items safely.
  • Received instructions from supervisor regarding job assignments; following instructions carefully while exercising independent judgment when necessary.
  • Transported furniture, appliances, boxes and other items from one location to another in a timely manner.
  • Packed boxes and stock using organizational guidelines.
  • Loaded and unloaded moving trucks with efficiency and care, ensuring no damage to items.

Server

Ruths Hospitality Group Inc.
San Francisco, CA
12.2016 - 04.2019
  • Provided excellent customer service to ensure satisfaction.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Brought wine selections to tables with appropriate glasses and poured for customers.
  • Took reservations and to-go orders to streamline process for both customer and restaurant.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Took orders from customers accurately and in a timely manner.

Server

lightening tavern
San Francisco, CA
02.2012 - 12.2016
  • Responded to customer requests promptly and professionally.
  • Maintained a clean work environment by sweeping floors and disposing of trash.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Performed opening duties such as setting up supplies needed for service.
  • Provided excellent customer service while interacting with guests in a friendly manner.
  • Stayed informed about daily specials, new menu items, promotions.
  • Satisfied customers by topping off drinks and offering condiments, napkins and other items.

Education

GED -

Richmond High School
Richmond, CA

Skills

  • Decision-Making
  • Safety awareness
  • Active Listening
  • Professionalism
  • Safe food handling
  • Guest engagement

Contact

Berkeley, CA 94702

Languages

Spanish
Professional

Languages

2

Timeline

Server

Zino
01.2024 - Current

Mover

5 Star Moving
01.2021 - 03.2024

Server

Ruths Hospitality Group Inc.
12.2016 - 04.2019

Server

lightening tavern
02.2012 - 12.2016

GED -

Richmond High School

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Daniel Gonzalez