Daniel Gonzalez
Miami
Summary
Dynamic Operations Manager with a proven track record at Life House Hospitality, excelling in workflow optimization and customer service. Expert in inventory management and conflict resolution, I drive team efficiency and enhance client satisfaction through strategic leadership and analytical thinking. Committed to achieving operational excellence and fostering positive relationships.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Processing Manager
T&S ROOFING SYSTEMS INC
Miami
12.2024 - Current
- Processed contracts efficiently using centralized management systems.
- Maintained organized records of processed contracts for easy retrieval.
- Managed multiple concurrent projects while adhering to tight deadlines.
- Reviewed and verified all contract documents for accuracy and completeness.
Operations Manager
Life House Hospitality
Miami
10.2021 - 11.2024
- Coordinated daily operations to ensure smooth workflow across departments.
- Conducted staff meetings to review work activities, and drive continuous improvement.
- Built dynamic working relationships with team members in order to achieve overall team efficiency.
- Organized regular inventory counts to keep records accurate, and identify supply needs or loss points.
- Addressed customer complaints or concerns promptly, ensuring satisfaction with products and services.
Brand Ambassador
EQ Marketing Solutions
Hollywood
02.2021 - 08.2021
- Participated in team meetings and training sessions to strengthen communication skills, and stay current on industry trends.
- Engaged with consumers, answering questions about the brand and its offerings.
- Assisted in setting up and tearing down event displays, ensuring a professional appearance throughout the duration of each event.
- Maintained a positive attitude while representing the brand in public spaces, fostering a favorable impression among consumers.
Education
Diploma -
G. Holmes Braddock Senior High
Miami06.2019
Skills
- Labor relations
- Inventory management
- Customer service
- Workflow optimization
- Operations management
- Technology
- Conflict resolution
- Analytical thinking
Languages
English - Fluent, Spanish - Native
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Certification
- NOTARY OF THE STATE OF FLORIDA
References
References available upon request.
Timeline
Processing Manager
T&S ROOFING SYSTEMS INC
12.2024 - Current
Operations Manager
Life House Hospitality
10.2021 - 11.2024
Brand Ambassador
EQ Marketing Solutions
02.2021 - 08.2021
Diploma -
G. Holmes Braddock Senior High
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