Daniel Gonzalez Soria
San Jose,California
Summary
Offering excellent interpersonal skills and natural ability to connect with people, eager to learn and grow in dynamic hospitality environment. Brings foundation of customer service understanding and ability to quickly acquire industry-specific knowledge. Ready to use and develop effective communication and problem-solving skills within Guest Experience Specialist role.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Guest Experience Specialist
The Escape Game
02.2025 - Current
- Providing personalized service to guests from arrival to departure to ensure a memorable and positive stay.
- Welcoming guests, managing check-ins and check-outs, and responding to requests.
- Addressing and resolving guest issues to ensure satisfaction.
- Complete necessary reports and other administrative tasks.
Service Man
JG Power Solutions
04.2023 - Current
- Repairing electrical systems
- Installing wiring, conduits, lighting, fire alarms, and other electrical systems.
- Assisting in diagnosing and repairing electrical problems.
- Inspecting and ensuring safety for electrical appliances
Dishwasher/Line Cook
The Cheesecake Factory
08.2022 - 12.2023
- Clean dishes, glassware, flatware, pots, and pans by hand or by operating a commercial dishwasher
- Maintain a clean and organized dishwashing station, including sinks and machines.
- Setting up the cooking station, chopping vegetables, slicing meats, mixing sauces, and preparing all components of a dish.
- Adhering to strict food safety rules, properly handling and storing food, and sanitizing surfaces and equipment.
Education
Office and Administration Certification -
San Jose Job Corps
San Jose, CA07.2024
High school diploma - undefined
Broadway High School
San Jose, CA01.2022
Skills
- Microsoft Office (Word, Excel, PowerPoint, Outlook)
- Google Suite (Gmail, Drive, Docs, Sheets, Slides, Classroom)
- Done work in job sites regarding electrical (running wire, installing lights)
- Busser/serving experience
- Packaging/heavy lifting
- Prepping surfaces for taping, sanding, painting and stucco
- Cleaning all tools after use
- Cleaning work area everyday
- Soft Skills
- Attention to detail
- Active listening
- Communicating ideas
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 6 staff members.
Certification
- Office and Administration Training - July 12, 2024
- Electrician, JG Power Solutions - 4/2023
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Guest Experience Specialist
The Escape Game
02.2025 - Current
Service Man
JG Power Solutions
04.2023 - Current
Dishwasher/Line Cook
The Cheesecake Factory
08.2022 - 12.2023
High school diploma - undefined
Broadway High School
Office and Administration Certification -
San Jose Job Corps