Daniel Gordon
Provo
Summary
Currently a student at Utah Valley University studying healthcare administration. Compassionate and dedicated CNA with experience at Intermountain Health, skilled in patient care and vital signs monitoring. Enhanced patient satisfaction through empathetic communication and effective time management. Proven ability to maintain HIPAA compliance while fostering a supportive environment, ensuring dignity and independence for all patients.
Overview
8
8
years of professional experience
1
1
Certification
Work History
CNA
Intermountain Health
01.2024 - Current
- Assisted patients with daily living activities, promoting independence and dignity.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Reduced patient stress levels through effective communication and active listening skills.
Customer Service Representative
Walmart
01.2018 - 01.2020
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Education
Corner Canyon High School
Draper UtahNo Degree - Healthcare Administration
Utah Valley University
Orem, UT04-2027
Skills
- Time management
- Patient care
- Vital signs monitoring
- Compassion and empathy
- HIPAA compliance
- Basic life support
Certification
BLS certified through 2026
Languages
French
Full Professional
Timeline
CNA
Intermountain Health
01.2024 - Current
Customer Service Representative
Walmart
01.2018 - 01.2020
Corner Canyon High School
No Degree - Healthcare Administration
Utah Valley University
Similar Profiles
Jaden ChristensenJaden Christensen
Emergency department nurse at Intermountain healthEmergency department nurse at Intermountain health
John ParkJohn Park
Director of Strategic Insights/Decision Support at Intermountain HealthDirector of Strategic Insights/Decision Support at Intermountain Health
Nicholas UribeNicholas Uribe
Transfill Technician at Intermountain HealthTransfill Technician at Intermountain Health
Bijay UpadhyayaBijay Upadhyaya
Physical Therapy Rehabilitation Aide at Intermountain HealthPhysical Therapy Rehabilitation Aide at Intermountain Health
NICHOLAS GOOCHNICHOLAS GOOCH
Team Member at Costa VidaTeam Member at Costa Vida