Daniel Gory

• Cultivated strong client relationships to improve customer retention and satisfaction.
• Coordinated account activities to meet client needs and expectations.
• Analyzed client feedback to pinpoint opportunities for service enhancement.
• Led contract negotiations, securing favorable terms for clients and company.
• Trained junior staff on effective account management and relationship-building techniques.
• Resolved customer complaints promptly to maintain satisfaction levels.
• Formulated strategies to boost revenue from existing accounts.
• Maintained accurate CRM records of all customer interactions.

• Executed timely deliveries of various items to residential and commercial addresses.
• Optimized delivery routes using GPS technology to enhance operational efficiency.
• Ensured accuracy of all deliveries through thorough verification against order forms.
• Elevated customer satisfaction by maintaining punctual and precise product deliveries.

• Executed timely package deliveries to customers' doorsteps and business offices.
• Optimized delivery routes using GPS navigation for enhanced efficiency.
• Ensured accuracy of all deliveries by verifying against order forms.
• Boosted customer satisfaction through reliable and punctual service.

Provided safe transportation for over 3,000 passengers while maintaining a 4.9-star rating.

• Implemented efficient route planning, minimizing travel time and improving service quality.
• Utilized maps, GPS technology, and instructions to select optimal routes for timely rides.
• Resolved passenger issues promptly to ensure positive experiences and encourage repeat business.
• Maintained vehicle cleanliness and safety standards to uphold high-quality service.