Summary
Overview
Work History
Education
Skills
Timeline
Generic

Daniel Gory

The Woodlands

Summary

Hardworking employee enthusiastic about learning the Customer/Driver support field inside and out. Pursuing opportunities to learn new skills and contribute to group success. Bring strong administrative, relationship-building and problem-solving abilities.

Overview

3
3
years of professional experience

Work History

Account Manager, Customer Care Agent, Dispatcher

Star 54 Management Inc
03.2021 - Current
  • Increased client satisfaction by building strong relationships and addressing their needs promptly.
  • Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
  • Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
  • Conducted regular account reviews to identify areas for improvement and ensure continued success.
  • Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.

Delivery Driver

Roadie
10.2022 - Current
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
  • Verified accuracy of all deliveries against order forms.
  • Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.

Delivery Driver

Amazon Flex
11.2022 - Current
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.

Education

Bachelor of Arts - Fashion Merchandising And Marketing

Fashion Institute of Technology
New York, NY
06.1998

Skills

  • Positive Attitude
  • Customer Service
  • Valid Driver's License
  • Teamwork and Collaboration
  • Attention to Detail
  • Time Management
  • Dependable and reliable
  • Punctual and Reliable
  • Problem-Solving

Timeline

Delivery Driver

Amazon Flex
11.2022 - Current

Delivery Driver

Roadie
10.2022 - Current

Account Manager, Customer Care Agent, Dispatcher

Star 54 Management Inc
03.2021 - Current

Bachelor of Arts - Fashion Merchandising And Marketing

Fashion Institute of Technology

Similar Profiles

CREATE PROFILE
Daniel Gory