Summary
Overview
Work History
Education
Skills
Timeline
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Daniel Govea Soto

Las Vegas,NV

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

9
9
years of professional experience

Work History

Area Manager

Amazon Operations
09.2022 - Current
  • Devised and executed training plans for new and existing staff to support competency and compliance.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.

Own and Operate Vending Machines

Private Label Empire
03.2020 - Current
  • Basic bookkeeping
  • Customer relations
  • Cost cutting and expansion

Customer Service Representative (CSR)

Fred Loya Insurance
08.2018 - 04.2019
  • Explain features, advantages and disadvantages of various policies to promote sale of insurance plans.
  • Customize insurance programs to suit individual customers, often covering a variety of risks.
  • Ensure that policy requirements are fulfilled, including any necessary medical examinations and the completion of appropriate forms.

Mason

Alejandro Contracting
05.2015 - 07.2020
  • Measure distance from reference points and mark guidelines to lay out work, using plumb bobs and levels.
  • Break or cut bricks, tiles, or blocks to size, using trowel edge, hammer, or power saw.
  • Construct corners by fastening in plumb position a corner pole or building a corner pyramid of bricks, and filling in between the corners using a line from corner to corner to guide each course, or layer, of brick.
  • Interpret blueprints and drawings to determine specifications and to calculate the materials required.

Education

Bachelors - IntSt-StratLdrshpInterdisciplinary Studies

Northern Arizona University
Phoenix, AZ
04.2021

Banking and Finance -

Phoenix College
Phoenix, AZ
05.2020

Skills

  • Microsoft Excel
  • Emotional Intelligence
  • Process Improvement
  • Shipping and Receiving Oversight
  • Financial Management

Timeline

Area Manager

Amazon Operations
09.2022 - Current

Own and Operate Vending Machines

Private Label Empire
03.2020 - Current

Customer Service Representative (CSR)

Fred Loya Insurance
08.2018 - 04.2019

Mason

Alejandro Contracting
05.2015 - 07.2020

Bachelors - IntSt-StratLdrshpInterdisciplinary Studies

Northern Arizona University

Banking and Finance -

Phoenix College
Daniel Govea Soto