Project manager with extensive experience managing nationwide projects. Proficient in project management tools such as SharePoint, Jira, and CRM. Established and maintained strong relationships with vendors and subcontractors, ensuring project success and collaboration.
Overview
20
20
years of professional experience
Work History
Project Manager
Energy Management Systems
Exton, Pennsylvania
04.2022 - Current
Formulate project scope of work, arrange schedules, and administer resource allocation to satisfy stakeholder expectations.
Coordinated meetings with clients to gather requirements and provide project updates.
Analyze and review project documentation guaranteeing adherence to stakeholders' needs and expectations.
Facilitated risk assessments to identify potential challenges and develop mitigation plans.
Review project progress regularly, adjusting scopes and resources as necessary to meet deadlines and goals.
Manage multiple projects with competing deadlines simultaneously.
Maintain records of all documents related to each project including specifications, change orders, invoices.
Lead meetings with internal team members, consultants and contractors.
Facilitate and nurture relationships with vendors and subcontractors nationwide.
Verify all documentation for accuracy and correctness prior to forwarding to next team.
Museum Manager
Bucks County Historical Society
Doylestown, Pennsylvania
07.2007 - Current
Hire, onboard and train new employees, including instructing on customer service standards and operations
Manage employees during fast-paced shifts, delegating responsibilities to ensure customer satisfaction
Routinely inspect company property and equipment, creating repair tickets as needed to ensure a comfortable and safe space for employees and guests
Answer phone calls and questions, and serve guests during busy shifts
Manage office operations efficiently
Complete paperwork and file reports quickly and efficiently
Safety Specialist
Redner's Markets
Warrington, Pennsylvania
11.2010 - 12.2012
Ensured OSHA and corporate standards and regulations are met at all times
Performed monthly facility inspections
Maintained records of employee and guest comments, complaints, injuries, and suggestions
Created weekly work schedules for all employees
Ensured proper safety procedures are followed at all times
Trainer/Sales Associate
Redner's Markets
Warrington, Pennsylvania
07.2005 - 10.2010
Achieve top customer satisfaction ratings by motivating employees to create a positive shopping environment
Organize all operations, focusing on quality and consistency
Addressed customer service concerns, resolving issues and ensuring exceptional experiences
Museum Tour Guide
Bucks County Historical Society
Doylestown, Pennsylvania
07.2005 - 07.2007
Operate day-to-day functions of the museum and follow all procedures
Contribute to high-level of customer satisfaction
Greet visitors and provide detailed information about specific exhibits, artifacts, historical information, and functions.
Conduct in-depth, specialized walking tours of the Museum complex.
Assist at the Information Desk as assigned by promoting the Museum and its services, acting as general liaison between the museum and public in person and via telephone and email.
Provide directions to other local destinations, mass transit options, and restaurants.
Assistant Manager (Paint Shop) at GENERAL ENERGY MANAGEMENT SYSTEMS PVT. LTD.Assistant Manager (Paint Shop) at GENERAL ENERGY MANAGEMENT SYSTEMS PVT. LTD.