Daniel Grimes
Birmingham
Summary
Detail-oriented auto liability adjuster with strong analytical skills and a proven track record in claims negotiation. Adept at training teams and contributing to special projects that enhance departmental performance.
Overview
1
1
Certification
6
6
years of professional experience
Work History
Auto Liability Adjuster
Kemper Insurance
Birmingham, AL
02.2022 - 07.2026
- Analyzed auto liability claims to determine coverage and settlement options.
- Took statements from insureds, claimants and witnesses.
- Trained new team members on best practices for auto liability adjusting, enhancing overall department performance.
- Supported company growth goals by consistently meeting or exceeding performance targets related to caseload management and customer satisfaction.
- Investigated losses and identified coverage issues.
- Negotiated settlements with claimants and claimants' attorneys.
- Handled early bodily injury settlements under thresholds for soft tissue injuries.
- Was part of multiple special projects including one of the only adjusters selected to test new systems for the entire organization.
Express Adjuster
Kemper Insurance
Birmingham, AL
01.2021 - 02.2022
- Evaluated insurance claims to determine coverage and assess damages.
- Collaborated with policyholders to gather necessary information and clarify claim details.
- Conducted thorough investigations to establish liability and validate claims.
- Went over and explained all coverages
- Handled simple accidents without injuries such as rear-end accidents fixed property damage and parked accidents
First Notice of Loss Adjuster
Infinity Insurance
Birmingham, AL
02.2020 - 01.2021
- Collaborated with policyholders to gather necessary documentation for claims processing.
- Assisted customers following their accidents and filed comprehensive and detailed claims formulating follow-up questions to ensure accuracy
- Worked on special project filing online claims one of a few representatives selected.
- Documented injuries and took initial statements
Education
Bachelor of Arts - Theatre
Birmingham Southern College
Birmingham Alabama05-2016
Skills
- Claims negotiation
- Claims investigation
- Insurance policy knowledge
- Legal compliance
- Claims system training
- Attention to detail
- Case prioritization
- Time management
- Strong analytical skills
- Decision-making skills
- Problem-solving
- Teamwork and collaboration
Certification
- Licensed Adjuster - FL, TX, CA, OR, PA, AL, RI, TN, GA, SC.
- Formerly Licensed in other states. ( moved based on claims load in the region)
Timeline
Auto Liability Adjuster
Kemper Insurance
02.2022 - 07.2026
Express Adjuster
Kemper Insurance
01.2021 - 02.2022
First Notice of Loss Adjuster
Infinity Insurance
02.2020 - 01.2021
Bachelor of Arts - Theatre
Birmingham Southern College