Reliable Shift Leader with 3 years in the food service industry. Excellent motivational leader successfully communicates duties and tasks. Dedicated to providing highest standard of service and creating warm and welcoming environment for customers.
Overview
6
6
years of professional experience
Work History
Shift Supervisor
Starbucks
02.2023 - Current
Helped store management meet standards of service and quality in daily operations.
Completed store opening and closing procedures and balanced tills.
Enforced company policies and regulations with employees.
Trained new employees and delegated daily tasks and responsibilities.
Responded to and resolved customer questions and concerns.
Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
Door Screener
Nyu Langone
07.2020 - 09.2022
Helped guests transport large items.
Kept work area clean and safe.
Followed safety protocols to maintain safe working environment.
Sales Associate
Stop & Shop
06.2019 - 02.2020
Prepared merchandise for sales floor by pricing or tagging.
Provided positive first impressions to welcome existing, new, and potential customers.
Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.