Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Daniel Guardado

Massapequa

Summary

Reliable Shift Leader with 3 years in the food service industry. Excellent motivational leader successfully communicates duties and tasks. Dedicated to providing highest standard of service and creating warm and welcoming environment for customers.

Overview

6
6
years of professional experience

Work History

Shift Supervisor

Starbucks
02.2023 - Current
  • Helped store management meet standards of service and quality in daily operations.
  • Completed store opening and closing procedures and balanced tills.
  • Enforced company policies and regulations with employees.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Responded to and resolved customer questions and concerns.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.

Door Screener

Nyu Langone
07.2020 - 09.2022
  • Helped guests transport large items.
  • Kept work area clean and safe.
  • Followed safety protocols to maintain safe working environment.

Sales Associate

Stop & Shop
06.2019 - 02.2020
  • Prepared merchandise for sales floor by pricing or tagging.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.

Education

Malverne Highschool
Malverne, NY
06-2019

Skills

  • Staff management
  • Customer-oriented
  • Cash handling expertise
  • Inventory management
  • Inventory control and record keeping
  • Continuous improvement
  • Sales monitoring

Languages

English
Native or Bilingual
Spanish
Native or Bilingual
Italian
Limited Working

Timeline

Shift Supervisor

Starbucks
02.2023 - Current

Door Screener

Nyu Langone
07.2020 - 09.2022

Sales Associate

Stop & Shop
06.2019 - 02.2020

Malverne Highschool