Daniel Guzman
Whittier,CA
Summary
Motivated professional with expertise in customer service and sales, demonstrating a strong track record in upselling and enhancing customer relations. Achieved significant revenue growth through effective engagement strategies and hands-on experience. Committed to building long-term client trust and mastering innovative sales techniques to consistently exceed performance targets.
Overview
5
5
years of professional experience
3
3
Certifications
Work History
Sales Associate / Customer Service Representative
Touch N' Glow Car Wash
Whittier, CA
03.2021 - Current
- Consistently exceeded daily and weekly sales goals for premium services.
- Created meaningful connections through excellent communication and personalized interactions.
- Resolved customer concerns promptly, ensuring high satisfaction with service adjustments.
- Accurately recorded and reported daily customer transactions, providing comprehensive sales data.
- Recognized by peers and management for exceptional sales performance.
Car Detailer
Touch N' Glow Car Wash
Whittier, CA
03.2024 - Current
- Maintained a fast work pace while ensuring accuracy and attention to detail in every vehicle serviced.
- Inspected vehicles before and after service to ensure top-quality results and customer satisfaction.
- Worked effectively with team members by sharing knowledge of proper waxing and detailing techniques to maintain consistent quality and efficiency.
Uber Eats Delivery Driver
Uber
03.2024 - Current
- Completed over 315+ deliveries within the past year with a 98% on-time arrival rate.
- Maintained a 100% customer satisfaction rating.
- Positive Customer Feedback on Uber profile includes: “Delivered with care, Great communication, Perfect handoff, Quick and efficient, Friendly service, etc.”
- Demonstrated excellent customer service, excellent time management, and problem solving solutions.
Education
Associate of Arts - Business Administration
Rio Hondo College
Whittier, CA01-2026
Skills
- Customer service
- Time management
- Sales techniques
- Communication skills
- Retail math
- Negotiation
- Leadership
- Computer proficiency
Certification
Microsoft Office Specialist in Word, PowerPoint, Excel
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Car Detailer
Touch N' Glow Car Wash
03.2024 - Current
Uber Eats Delivery Driver
Uber
03.2024 - Current
Sales Associate / Customer Service Representative
Touch N' Glow Car Wash
03.2021 - Current
Associate of Arts - Business Administration
Rio Hondo College