Daniel Hankins

• Deescalted aggravated and intoxicated individuals without a physical altercation
• Delivered pizzas efficiently while ensuring customer satisfaction through timely service.
• Navigated routes effectively using GPS systems to optimize delivery times.
• Maintained vehicle cleanliness and adhered to safety regulations during operations.
• Communicated with team members to coordinate delivery schedules and manage workload.
• Assisted in training new drivers on delivery protocols and best practices.
• Delivered packages to customer doorsteps and business offices.
• Completed on-time deliveries by choosing best and most efficient routes.

• Provided exceptional customer service by efficiently taking orders and addressing inquiries.
• Operated point-of-sale systems to process transactions accurately and swiftly.
• Maintained cleanliness and organization of workstations to comply with health standards.
• Assisted in food preparation, ensuring quality and consistency in menu items.
• Collaborated with team members to streamline service delivery during peak hours.
• Adapted quickly to new tasks and procedures in a fast-paced environment.
• Monitored inventory levels, alerting management of stock shortages as needed.
• Trained new employees on company policies, customer service standards, and operational procedures.
• Managed multiple tasks in high-volume environment.
• Enhanced customer satisfaction by providing prompt and accurate service in a fast-paced environment.
• Processed cash, debit and credit card payments.
• Took and processed over customer orders.
• Addressed guest complaints and resolved issues to promote satisfaction.
• Maintained sanitation of restaurant by mopping and sweeping floors, washing counters, and disposing of trash.
• Managed cash register transactions, maintaining accuracy and security at all times.
• Maintained food safety standards by adhering to proper food handling practices during preparation and serving processes.
• Offered suggestions on order substitutions for customers with allergies or other dietary restrictions.
• Adhered to all safety and sanitation standards while preparing and delivering food.
• Operated dishwashers and other kitchen equipment according to safety guidelines.
• Assisted wait staff with timely food delivery and guest requests.

• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Excellent communication skills, both verbal and written.
• Worked well in a team setting, providing support and guidance.
• Demonstrated respect, friendliness, and willingness to help wherever needed.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Passionate about learning and committed to continual improvement.
• Worked flexible hours across night, weekend, and holiday shifts.
• Managed time efficiently in order to complete all tasks within deadlines.
• Organized and detail-oriented with a strong work ethic.
• Paid attention to detail while completing assignments.
• Used critical thinking to break down problems, evaluate solutions, and make decisions.
• Strengthened communication skills through regular interactions with others.
• Developed and maintained courteous and effective working relationships.
• Demonstrated strong organizational and time management skills while managing multiple projects.

This schooling was done online allowing me to graduate high school at 15