Summary
Overview
Work History
Education
Skills
Timeline
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Daniel Hanley

Milwaukee,WI

Summary

Highly motivated individual with extensive customer service experience looking to grow professionally.

Overview

7
7
years of professional experience

Work History

Retail Associate

Glorioso's Italian Market
09.2022 - Current
  • Answered questions about store policies and addressed customer concerns.
  • Greeted customers and provided outstanding customer service.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Provided exceptional services and pleasant shopping experiences to retail customers.

Ticket Office Assistant

Milwaukee Repertory Theatre
09.2019 - 08.2022
  • Responded to customer inquiries related to services or accommodations and promptly addressed issues or complaints.
  • Provided information about current and future events at facility.
  • Managed multiple tasks simultaneously and completed all assigned duties each shift.

Box Office Associate (Full-Time/Seasonal)

Milwaukee World Festival
06.2017 - 03.2020
  • Resolved problems, improved operations and provided exceptional service.
  • Provided guidance on seating and ticketing procedures to increase customer satisfaction.
  • Sold admission, processed payments, and issued tickets.
  • Provided information about current and future events at facility.

Education

High School Diploma -

Grafton High School
Grafton
06-2011

Skills

  • Cash handling accuracy
  • Verbal and written communication
  • Reliability
  • Customer engagement
  • Point of sale systems

Timeline

Retail Associate

Glorioso's Italian Market
09.2022 - Current

Ticket Office Assistant

Milwaukee Repertory Theatre
09.2019 - 08.2022

Box Office Associate (Full-Time/Seasonal)

Milwaukee World Festival
06.2017 - 03.2020

High School Diploma -

Grafton High School

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Daniel Hanley