Daniel Hanley
Milwaukee,WI
Summary
Highly motivated individual with extensive customer service experience looking to grow professionally.
Overview
7
7
years of professional experience
Work History
Retail Associate
Glorioso's Italian Market
09.2022 - Current
- Answered questions about store policies and addressed customer concerns.
- Greeted customers and provided outstanding customer service.
- Performed cash, card, and check transactions to complete customer purchases.
- Provided exceptional services and pleasant shopping experiences to retail customers.
Ticket Office Assistant
Milwaukee Repertory Theatre
09.2019 - 08.2022
- Responded to customer inquiries related to services or accommodations and promptly addressed issues or complaints.
- Provided information about current and future events at facility.
- Managed multiple tasks simultaneously and completed all assigned duties each shift.
Box Office Associate (Full-Time/Seasonal)
Milwaukee World Festival
06.2017 - 03.2020
- Resolved problems, improved operations and provided exceptional service.
- Provided guidance on seating and ticketing procedures to increase customer satisfaction.
- Sold admission, processed payments, and issued tickets.
- Provided information about current and future events at facility.
Education
High School Diploma -
Grafton High School
Grafton06-2011
Skills
- Cash handling accuracy
- Verbal and written communication
- Reliability
- Customer engagement
- Point of sale systems
Timeline
Retail Associate
Glorioso's Italian Market
09.2022 - Current
Ticket Office Assistant
Milwaukee Repertory Theatre
09.2019 - 08.2022
Box Office Associate (Full-Time/Seasonal)
Milwaukee World Festival
06.2017 - 03.2020
High School Diploma -
Grafton High School