Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Daniel Hatcher

Chinquapin,NC

Summary

Dynamic professional with extensive experience in supermarket refrigeration, team leadership and customer service. Known for optimizing processes and managing installation schedules, contributing to timely project completions and enhanced service operations. Committed to driving operational excellence and high client satisfaction.

Overview

1
1
Certification

Work History

Installation Manager

Thermal Tran Mechanical
Wilmington, NC
2024 - 2025
  • Managed installation schedules to ensure timely project completion and resource allocation.
  • Supervised team of technicians during installation processes, ensuring adherence to safety protocols.
  • Collaborated with clients to assess needs and provide tailored installation solutions.
  • Streamlined workflow processes, enhancing efficiency in equipment installations and service operations.

Owner/Operator

Legacy Appliance Repair
Chinquapin, NC
2020 - 2024
  • Operated and maintained diagnostic tools for appliance troubleshooting and repair.
  • Managed scheduling of service appointments to maximize efficiency.
  • Developed customer relationships through effective communication and support.

Service Manager

Blanchard Refrigeration
Rose Hill, NC
2007 - 2020
  • Managed service operations, ensuring timely and efficient response to customer inquiries.
  • Trained staff on best practices for refrigeration system maintenance and customer service excellence.
  • Developed and implemented process improvements to enhance service delivery efficiency.
  • Oversaw scheduling of technicians to optimize resource allocation and response times.

Education

Electrical, Electronics

James Sprunt CC
Kenansville, NC
05-2005

High School Diploma -

East Duplin High
Beulaville, NC
05-2003

Skills

  • Project management
  • Maintenance scheduling
  • Resource allocation
  • Deadline management
  • Team coordination
  • Workflow optimization
  • Client resolution
  • Problem resolution
  • Relationship building

Certification

  • North Carolina Refrigeration Contractor License
  • universal EPA certified

Timeline

Installation Manager

Thermal Tran Mechanical
2024 - 2025

Owner/Operator

Legacy Appliance Repair
2020 - 2024

Service Manager

Blanchard Refrigeration
2007 - 2020

Electrical, Electronics

James Sprunt CC

High School Diploma -

East Duplin High