Daniel Havelin
Cybersecurity Student
New Port Richey,FL
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Cybersecurity position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
18
18
years of post-secondary education
5
5
Certificates
2
2
Languages
Work History
Group Retirees Medicare Telesales Advisor
Everise LLC
- Achieved an increase in Medicare Advantage plan enrollments by effectively explaining benefits to retirees
- Maintained a high customer satisfaction rate through active listening and addressing retiree concerns, leading to a decrease in customer churn and an increase in referral leads.
- Produced detailed reports outlining key issues and proposed solutions.
- Coordinated work or project dedicated to raise awareness of need, applying strong project, and team leadership to enhance success.
- Planned, developed, and implemented strategies to convey information with key decision makers.
Licensed Telesales Enrollment Specialist
Tranzact LLC
Tampa, FL
- Maintained a high accuracy rate in documentation and follow-up, ensuring compliance with regulatory standards
- Leveraged extensive product knowledge to conduct comprehensive audits and compliance assessments, ensuring alignment with regulatory requirements and security protocols
- Effectively communicated complex technical information related to Medicare Advantage plans to clients, resulting in a significant increase in customer satisfaction and positive feedback.
- Calculated premiums and established payment methods for sales.
- Conducted annual reviews of existing policies to update information.
Online Education Advisor
Digital Media Solutions, Inc
Clearwater, FL
- Recruited people that were interested in going to school, looking for jobs, and interested in on-campus appointments
- Coordinated work or project dedicated to raise awareness of need, applying strong project, and team leadership to enhance success.
- Produced detailed reports outlining key issues and proposed solutions.
- Developed and implemented individualized academic plans for students.
- Used standardized assessments to evaluate abilities, interests and characteristics of different students.
Research Interviewer
Nielsen Media Research, Inc
Oldsmar, FL
- Followed strict guidelines to receive unbiased, unprompted responses.
- Conducted phone interviews to assess candidates based in remote locations.
- Followed established guidelines and recommendations from supervisors to complete quality interviews.
- Conducted telephone interviews of general population to collect data for Television Ratings studies.
- Maintained customer engagement by completing short surveys with minimal complexity.
Inside Sales Representative
Quality Resources, Inc
Clearwater, FL
- Leveraged tech-driven products and services to upsell customers who purchased from various online platforms, emphasizing the importance purchases.
- Generated leads and secured commitments for product solutions, ensuring clients' data protection and privacy by guiding them through the onboarding processes.
- Negotiated prices and terms of sales with potential customers to reach mutually beneficial agreement.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
- Determined needs, delivered solutions, and overcame objections through consultative selling skills.
Business Development Specialist
Winn Technology Group, Inc
Palm Harbor, FL
- Facilitated communication and collaboration between technology companies, acting as a liaison for cybersecurity solutions and services
- Promoted and marketed cybersecurity solutions and tech-related opportunities to corporate decision-makers and industry professionals on a large scale, fostering stronger security partnerships
- Engaged in targeted discussions with key individuals to introduce innovative cybersecurity technologies and potential tech-driven business opportunities.
- Planned marketing initiatives and leveraged referral networks to promote business development.
- Came up with detailed plans to enhance sales management and prioritize long-term business goals.
- Conducted regular meetings with technology clients to build positive and productive relationships.
- Developed business pipeline using cold and warm techniques.
- Utilized knowledge of industry trends to develop value-added solutions and approaches for target audiences.
Bakery Utility Specialist
Publix Supermarkets, Inc
Palm Harbor, FL
- Executed routine maintenance tasks on technology equipment and infrastructure, ensuring optimal functionality and security
- Efficiently and safely operated bakery machines after checking changing daily work orders.
- Completed daily maintenance tasks in record time to maximize productivity.
- Kept work area clean, neat, and well-stocked to maximize productivity.
- Collected and disposed of trash and debris.
- Performed regular monitoring of utility systems to confirm proper functioning.
Education
Associate's Degree - Liberal Arts
St. Petersburg College
Tarpon Springs, FL 01.2010 - Current
High School Diploma -
Longwood High School
Middle Island, NY 09.2003 - 06.2007
Skills
Excellent phone demeanor
Certification
CompTIA Security+ (Expected 2/2024)
Accomplishments
Project: Analyze Network Traffic with TCPDump
Source: https://coursera.org/share/944ef2f6fd821f384624e64de6f809d
Project: Wireshark for Beginners: Capture Packets
Source: https://coursera.org/share/f39736109e4e1771d5eb3c8b484adae4
Timeline
Qualys Certified Specialist (VMDR)
11-2023
Qualys Certified Specialist (PCI Compliance)
11-2023
Associate's Degree - Liberal Arts
St. Petersburg College
01.2010 - Current
High School Diploma -
Longwood High School
09.2003 - 06.2007
Group Retirees Medicare Telesales Advisor
Everise LLC
Licensed Telesales Enrollment Specialist
Tranzact LLC
Online Education Advisor
Digital Media Solutions, Inc
Research Interviewer
Nielsen Media Research, Inc
Inside Sales Representative
Quality Resources, Inc
Business Development Specialist
Winn Technology Group, Inc
Bakery Utility Specialist
Publix Supermarkets, Inc
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