Daniel Haven
Overland Park,KS
Summary
Experienced and results-driven Business Operations Analyst with a proven track record of optimizing processes, enhancing operational efficiency, and delivering actionable insights. Skilled in Power BI reporting, data analysis and cross-functional collaboration. Strong ability to manage complex projects, streamline workflows, and create solutions that improve team performance and client satisfaction.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Sr. Business Operations Analyst, Federal Consulting
Oracle Health
05.2021 - Current
- Responsible for translating government contracts & creating all Veterans Affairs projects in our ERP tool (containing 300+ separate projects & 25k+ resources)
- Collaborated with HR, Resource Mgmt, Project Mgmt & Finance to create a Resource Intake Tool in Power Apps & Microsoft Flow to manage on/offboarding to VA project, reducing time to staff by 50% across all departments
- Worked to migrate data and tools to Oracle platforms post-acquisition
Business Operations Analyst, Federal Consulting
Oracle Health
11.2019 - 05.2021
- Continued managing resourcing for largest project in company history
- Created & managed Power BI reporting to track staffing, forecasting, project metrics & data quality
- Reduced resourcing lag time by 20% by utilizing BI and teaching other teams to do the same
- Generated ad hoc reporting combining disparate datasets to provide answers to leadership & clients
Sr. Operations Manager, Federal Consulting
Cerner
05.2018 - 11.2019
- Managed staffing of initial waves of Veterans Affairs project
- Liaised with project leaders and OM team to determine staffing requirements and potential gaps
- Acted as reporting lead for OM team, standardizing processes for ~20 OM's and their teams, decreasing reporting churn by up to 40% and saving hundreds of hours annually
Operations Manager, Consulting
Cerner
08.2015 - 05.2018
- Ensured organizational efficiency and profitability by tracking associate metrics & KPI’s for leadership
- Coordinated with Data Mgmt team to automate Ops Review, saving OM team ~125 hours/month
- Managed operational tasks for the Configuration Center & Specialties teams
- Trained incoming Project Managers & Controllers on available reporting, best practices, etc.
Sr. Analyst, Consulting
Cerner
02.2013 - 08.2015
- Supervised write-offs for western US & 5 global regions
- Created & maintained supply/demand headcount models of US & all global regions for executive calls
- Resource Management Data Steward; led training sessions for project managers & new associates
- Created monthly/quarterly financial metric dashboards for executive profitability reviews
Sr. Disputes Representative
Freightquote.com
08.2011 - 02.2013
- Mediated customer-initiated billing disputes by analyzing and researching billing and transit issues
- Continually exceeded expectations for daily and weekly department metrics by 5-25%
Education
No Degree - Supply Chain Management
University of Kansas
Lawrence, KS05-2011
Skills
- BI tools expertise
- Data Analysis
- Microsoft Office Suite
- Problem Solving
- Data Visualization
- ERP tools
Certification
- Data & Analytics Certification, University of Kansas - July 2018
Timeline
Sr. Business Operations Analyst, Federal Consulting
Oracle Health
05.2021 - Current
Business Operations Analyst, Federal Consulting
Oracle Health
11.2019 - 05.2021
Sr. Operations Manager, Federal Consulting
Cerner
05.2018 - 11.2019
Operations Manager, Consulting
Cerner
08.2015 - 05.2018
Sr. Analyst, Consulting
Cerner
02.2013 - 08.2015
Sr. Disputes Representative
Freightquote.com
08.2011 - 02.2013
- Data & Analytics Certification, University of Kansas - July 2018
No Degree - Supply Chain Management
University of Kansas
Similar Profiles
WHITNEY PLUNKETTWHITNEY PLUNKETT
Principal Sales Consultant at Oracle HealthPrincipal Sales Consultant at Oracle Health
Mitchell MooreheadMitchell Moorehead
Security Engineer II at Oracle HealthSecurity Engineer II at Oracle Health
Mamta MidhaMamta Midha
Lead Analyst Governance, Risk & Compliance at Oracle HealthLead Analyst Governance, Risk & Compliance at Oracle Health