Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Daniel Hebert

Broussard,LA

Summary

Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales. Open and positive communicator with calm and level-headed approach to managing routine needs and meeting special challenges. Responsible retail professional with excellent sales, service and interpersonal skills. Committed to making every customer feel welcome and assisting with any need. Advanced knowledge of fashion trends and popular looks.

Overview

9
9
years of professional experience

Work History

Retail Sales Associate

Lumber Liquidators
Broussard, LA
06.2022 - 02.2023
  • Performed cashier duties, such as ringing up sales, processing payments and issuing receipts.
  • Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
  • Assisted customers with finding the right product for their needs.
  • Greeted customers upon entering the store and provided assistance.
  • Helped customers by answering questions and locating merchandise.
  • Handled customer complaints in a professional manner.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Maintained a clean work environment by sweeping, dusting, vacuuming and mopping floors.
  • Completed transactions in an efficient manner while providing excellent customer service.

CDL Truck Driver

Self Employed Web
Youngsville, LA
01.2018 - 01.2022
  • Followed all applicable traffic laws and maintained safe driving practices at all times.
  • Inspected trailers for proper functioning of brakes, lights, signals, tires and other safety equipment.
  • Performed daily pre-trip inspections of the truck, including checking fluid levels and tire pressure.
  • Communicated with dispatcher to relay and receive information about route changes and delays, quickly adjusting plans to maintain schedules.
  • Delivered goods to customers in a timely manner, ensuring accuracy of delivery.
  • Logged driving hours and fuel usage data on time to keep reports current.
  • Ensured that cargo was properly secured in the trailer prior to departure from loading dock.
  • Communicated with dispatchers regarding delivery instructions or changes in routes due to weather or traffic conditions.
  • Established long-term relationships with customers by promoting great service and engagement skills and quickly resolving issues.

General Manager

Dominos Pizza Inc.
Lubbock, TX
06.2014 - 01.2018
  • Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
  • Resolved customer complaints quickly while maintaining high quality standards of service delivery.
  • Trained employees on duties, policies and procedures.
  • Recruited, interviewed and hired qualified staff for open positions.

Education

Some College (No Degree) - Business Management

Acadiana Tech
Lafayette, LA

Skills

  • Customer Engagement
  • Relationship Building
  • Regulatory Compliance
  • Loss Prevention
  • Customer Service
  • Product Merchandising
  • Product Demonstrations
  • Money Handling
  • Store Maintenance
  • Retail Sales
  • Professional Appearance

Affiliations

  • I am a massive warhammer nerd. I haven't been in the hobby as long as some others, but it has easily become the best decision I've made in life as far as finding a hobby or something I am passionate about. The hobby literally brought me back from a dark place and I've been in love ever since. I Currently play four armies and constantly paint and add more to my collection as I go. I started in about the middle of 9th edition and have had the best time interacting and plying with other people, striving to help get newer players into the hobby and build the local community as much as I could. I absolutely love games workshop for giving me such an amazing hobby to be a part of and so many wonderful models to collect build and paint. It would be an absolute honor to be a part of the Games Workshop community and team.

Timeline

Retail Sales Associate

Lumber Liquidators
06.2022 - 02.2023

CDL Truck Driver

Self Employed Web
01.2018 - 01.2022

General Manager

Dominos Pizza Inc.
06.2014 - 01.2018

Some College (No Degree) - Business Management

Acadiana Tech
Daniel Hebert