Experienced busser with a history of working in the food industry. To now a poised learner and communicator going for a Bachelor's Degree in Computer Science and Computer Information at William Paterson University.
Overview
4
4
years of professional experience
1
1
Certification
Work History
IT Field Service Technician
MRA International
Long Branch, NJ
08.2023 - Current
To maintain the seamless operation of IT systems and infrastructure, the information technology service technician offers technical support and troubleshooting services. This position entails providing excellent customer service to both internal and external clients, installing and configuring equipment, and diagnosing hardware and software problems.
Busser/Food Runner
Alternate Ending Beer Company
Aberdeen, NJ
01.2021 - 08.2022
I was to deliver the customer's food order from the kitchen to the customer and clean all tables assigned to my area in a quick but also effective manner so that the next group of customers will ber seated on time.
IT Help Desk Technician
William Paterson University Of New Jersey
Wayne, NJ
01.2021 - 05.2022
A member of the User Service team, within the Information Technology organization, I was responsible for providing support to the university community in the use of university technology services and maintaining plus servicing university computing resources.
Education
Bachelor of Science - Computer Science and Programming
William Paterson University
Wayne, NJ
05-2023
High School Diploma -
Matawan Aberdeen Regional High School
Aberdeen, NJ
07.2019
Skills
Communicator
Teamwork and Collaboration
Troubleshooting Network Issues
Collaborative Team Player
LAN/WAN
Device Installation
Computer Diagnostics
Service desk support
User Support
Hardware Configuration
Languages
Proficient in Spanish
Programming languages proficient in are: SQL, C++, and Python
Awards
CompTIA Security+ Certification
CompTIA Networking+ Certification
Microsoft Office 365 Certification
Member of the Career Advisory Board at William Paterson University
Vice President of OLAS (Organization of Latin American Students) for 2 years
Member of NSHSS (The National Society of High School Scholars)
Certification
Microsoft Office 365 (2019)
CompTIA Security+ Certification Course/Exam
CompTIA Networking+ Certification Course/Exam
Accomplishments
Vice President of OLAS (Organization of Latin American Students)
Member of the Career Advisory Board at William Paterson University
Member of NSHSS ( The National Society of High School Scholars)
2019 Matwan Aberdeen Regional High School Varsity Baseball Captain
Timeline
IT Field Service Technician
MRA International
08.2023 - Current
Busser/Food Runner
Alternate Ending Beer Company
01.2021 - 08.2022
IT Help Desk Technician
William Paterson University Of New Jersey
01.2021 - 05.2022
Bachelor of Science - Computer Science and Programming