Daniel Hodous
Norco,CA
Summary
A data driven IT Professional, who stresses customer service skills and leads by example. With 20 years experience streamlining information technology systems. Proficient in troubleshooting and solving complex IT infrastructure concerns. Proven leader adept at decreasing technology costs associated with outdated systems. Poised IT Executive accomplished at forming external business relationships and fostering positive working environments.
Overview
21
21
years of professional experience
1
1
Certification
Work History
IT Program Director
Door Components Inc
Fontana
01.2024 - Current
- Lead (4) IT teams: Infrastructure, SecOps, Help Desk, and DevOps
- 120-Day deliverable achieved on-prem AD, SQL, and Dynamics to Azure
- 90-Day deliverable achieved quantitative metrics/KPIs for C-suite
- 120-Day Deliverable achieved roll out of PMO software Monday.com
- Created new PM methods, design to reduce impediments
- PMO with a Toyota-Lean focus that hybridizes SCRUM and Waterfall
- Leading a group of 10 offshore and onshore .Net developers
- Leading a group of IT Manager, 3 Help Desk, 2 Engineers
- Provide KPI's for 6 different MSP/Microsoft gold partner 3rd parties
- Coach and train over 50 mid-level to C-Suite teammates
- Coordinate and oversee projects through their SDLC
- Architected implementation of Zero-Trust organization at all endpoints
- Working on order entry process leveraging AI, currently in learning mode to automate non-standardized customer orders
VP of Information Technology
Charter Healthcare
Ontario, CA
06.2019 - 01.2024
- Responsible for the data security with strict PHI/ePHI controls
- Achieved HiTrust Certified Healthcare Organization in 2 years
- Created custom HL7 bridges between 3rd party EDI and EMR's via API
- Transformed a multi-state on-site domain org to a single Azure Domain
- Leveraged automation to reduce IT budget post-ramp up by 30%
- Redesigned the network from Genesis point to a Zero-Trust organization
- Implemented Jira to control various projects within the organization
- Stressed compassion with my team and customer service above all else
- Leveraged Scrum methodology in IT to ensure accountability
- Led the technical requirements of acquisitions of 10 sites in 3 years
- Managed different EMR’s: WellSky, DeVero, and HomeCare/HB
- Led the integration of acquired companies to merge data into our EMR
Director of Technology & Operations
Buy It Installed, Inc.
Irvine, CA
09.2018 - 06.2019
- Scoping, documentation, maintenance and of SOX/PCI/Data Privacy Laws
- Led team of 2 network engineers, 6 onsite, and 24 offsite DevOps Engineers
- Led migration of CRM Pipedrive to Salesforce, leaning on API for integration
- Created customized dashboards via Tableau REST API's for analytics
- Deployed Zero-Trust solution leveraging VLAN segregation
- Prepared financial budgets and proposals for capital projects
- Created LMS on Confluence
- Led the implementation of Jira, for PMO
- Refined process for PMO, including training for SCRUM methodology
- Built custom service desk app on Jira to lean on Jira analytics for SLA
- Utilized PowerBI & Tableau for custom analytics in the organization
IT Manager
Mattel Inc
Irvine, CA
03.2009 - 12.2018
- Core system support of servers, network, VOIP, and back-up system
- Led Project for migration of SQL based ERP Macola to NetSuite
- Developed, launched and managed in-depth KPI's, dashboards and report
- Created NetSuite customer portal serial validation for RA's
- EDI API implementation with Walmart & Target using SPS Commerce
- Generated data relationship and flow diagrams for CRM applications
- SaaS, IaaS, and PaaS implementation over several projects
- Provide Dev Ops support across all marketing technology systems
- Led 2015 P2V migration of VM Servers to Azure and Elastic Cloud (AWS)
- Co-Led 2014 ADFS to Office 365 Migration on the SSO OKTA
- Software packaging and deployment to PC and Mac via SCCM, & JamF
IT Manager
Kaiser Permanente
Corona, CA
10.2003 - 02.2009
- Lead team of 9 IT professionals including network and infrastructure
- Reported the financials of running a service desk
- Providing forecasts and delivering medium-sized infrastructure projects
- Reported project progress and risk weekly to management
- Typical issues were Windows, Lotus Notes, and Health-Connect
- Responsible for SLA, ASA, and MTTR improvements
- Designed infrastructure, access control, SSO, IPS, and encryption
- Managed departmental policies, procedures, and DR plans.
- Ensured redundancy of connectivity, DR, with continuity measures
- Delivered HIPPA and SOX compliance training ensuring strict controls
- Designs & supported storage systems with VMWare ESXi virtualization
Skills
- Security Optimization
- Strategic Planning
- Infrastructure Development
- KPI Tracking
- Project Planning
- Budget Control
- Security Improvements
- SCRUM Certified
- Lean Six Sigma Certified
- Agile Work Processes
- HL7 and EDI Interfacing
- RESTful API Integration
- Supervision and Leadership
Certification
- CSF Practitioner (2020)
- Lean Six Sigma Green Belt (2018)
- Professional Scrum Master (2017)
- VCP4-DV (2010)
- MCITP (2008)
- CCNA (2006)
- ITIL V2 Support and Restore Practitioner (2006)
- MCSE (2005)
Timeline
IT Program Director
Door Components Inc
01.2024 - Current
VP of Information Technology
Charter Healthcare
06.2019 - 01.2024
Director of Technology & Operations
Buy It Installed, Inc.
09.2018 - 06.2019
IT Manager
Mattel Inc
03.2009 - 12.2018
IT Manager
Kaiser Permanente
10.2003 - 02.2009
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