Daniel Hogan
Merrick,NY
Summary
Motivated and compassionate 18-year-old college nursing student at Nova Southeastern University in Fort Lauderdale, Florida, with a strong work ethic and diverse background. Experienced in the restaurant industry with a proven ability to provide exceptional customer service and multitask effectively. Skilled as a server/busser at an upscale event hall, where I honed my ability to manage multiple responsibilities and ensure a seamless dining experience. Additionally, I have experience working behind a bar, where I developed strong skills in managing a busy environment, preparing drinks, and maintaining customer satisfaction. My role as a kennel technician at an animal hospital provided a solid foundation for customer service, as I frequently interacted with emotional pet owners, requiring empathy, patience, and clear communication. These roles have instilled in me a keen attention to detail, excellent communication skills, and the ability to thrive in fast-paced settings. Eager to apply my passion for helping others and my ability to handle various responsibilities to a nursing role. Proficient in teamwork and dedicated to making a positive impact in people's lives. Excited to leverage my dedication to learning and adaptability to contribute positively to the healthcare industry while expanding my skills and knowledge as a nursing professional.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Server
Allegria Hotel
2024.05 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Seasonal Busser/Server/Barback
Woodcrest Club
2023.03 - 2023.08
- Seasonal club where as a busser/server/barback/bartender you are tasked with delivering exceptional dining experiences in whatever space they may need you in.
- Being skilled in guest satisfaction, ecient service, and problem resolution
- Must be a collaborative team player maintaining restaurant cleanliness and impeccable table settings
- As well as being committed to upholding the club's professional standards and ensuring every guest leaves with a positive impression.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
- Refilled drinks and provided extra napkins and silverware to go extra mile in serving customers.
- Displayed excellent time management skills while balancing multiple tasks simultaneously.
Volunteer
Mary Brennan INN Soup Kitchen
2022.11 - 2023.05
- As a dedicated volunteer at the Mary Brennan Inn, I had the privilege of serving our community and making a meaningful impact in the lives of those in need
- My role as a volunteer was multifaceted, involving various responsibilities aimed at supporting the Inn's mission to provide food, shelter, and hope to Long Island's hungry and homeless
- I did this every single Monday for multiple months.
Kennel Employee
Assisi Veterinary Hospital
2021.08 - 2022.08
- The constant maintenance of cleanliness of a 3-floor animal hospital
- As a member of the kennel sta, you are in charge of the entire animal boarding area and maintaining their well-being
- Constant interaction with fellow employees of the hospital, and hands-on teamwork when assisting the Doctors, as well as first-hand customer care
- Make food and supply orders, and take care of all stocking and supplying of items throughout the hospital
- Deal with maintenance and call for all repairs.
Education
Nursing - Nursing
Nova Southeastern University
Davie, FLHigh School Diploma -
Xavier High School
Manhattan, NY05.2023
Skills
- Excellent Customer Service
- Communication
- Teamwork
- Time Management
- Adaptability
- Problem Solving
- Attention to Detail
- Technical Proficiency
- Organizational Skills
- Leadership
- Strong Work Ethic
- Memory retention
- Safe Food Handling
Certification
- TIPS (Training for Intervention Procedures) Certification, New York State
Timeline
Server
Allegria Hotel
2024.05 - Current
Seasonal Busser/Server/Barback
Woodcrest Club
2023.03 - 2023.08
Volunteer
Mary Brennan INN Soup Kitchen
2022.11 - 2023.05
Kennel Employee
Assisi Veterinary Hospital
2021.08 - 2022.08
Nursing - Nursing
Nova Southeastern University
High School Diploma -
Xavier High School
- TIPS (Training for Intervention Procedures) Certification, New York State
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